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Market Practices

Certificates of Insurance

2003-09-01 | Peter Polstein

Peter Polstein explains why insurance certificates are one of the more dangerous documents that float between insureds, insurers, and a myriad of third parties.

Writing Tips for Insurance Professionals

Ten Very Good Reasons Why Adjusters Should Take a Claims Writing Course

2003-08-09 | Gary Blake

Many claims executives bemoan that their new hires can't write, but when it comes to scheduling writing training, other priorities prevail. Gary Blake enumerates why it this training should be a priority.

Writing Tips for Insurance Professionals

Log Notes, Emails, and Bad Faith Lawsuits

2003-06-14 | Gary Blake

Gary Blake explains how poor writing skills can often be a determining factor in deciding whether an insurer has shown vexatious, unreasonable, or outrageous conduct in its claims handling.

Market Practices

Binders and Confirmation

2003-05-01 | Peter Polstein

Peter Polstein discusses insurance binders and why the placing agent or broker must make absolutely certain that all parties fully understand the coverage ramifications.

Writing Tips for Insurance Professionals

"Never End a Sentence in a Preposition" and Six Other Myths about Writing

2003-02-08 | Gary Blake

In this article, Gary Blake discusses seven 'rules' that insurance claims people must occasionally break to make their communications supple and effective.

Market Practices

Considering Alternative Risk Transfer

2003-02-01 | Peter Polstein

Peter Polstein examines the use of deductibles and self-insured retentions to help with the rising costs of insurance premiums.

Market Practices

Insurance Coverage Specifications in the Hard Market

2002-12-01 | Peter Polstein

It's important to cover all the potential areas of loss your firm faces, even if insurance is not available or affordable. Peter Polstein reviews coverage extensions you should consider.

Market Practices

What Constitutes a Full Underwriting Submission

2002-10-01 | Peter Polstein

Peter Polstein describes the elements that are included in a full underwriting submission, using a recent casualty renewal as an example

Writing Tips for Insurance Professionals

How To Organize Information

2002-08-01 | Gary Blake

Gary Blake provides writing tips for today's business professional, explaining how to properly organize information by writing with the reader in mind.

Writing Tips for Insurance Professionals

Seven Tips for Improving Your Loss Control Documents

2002-03-01 | Gary Blake

An organization's most valuable asset is the personal information about and trust of its customers. The Privacy Council explains how a security plan and other safeguards are crucial.