LAST UPDATED: NOVEMBER 2, 2016.
Please note that IRMI's subsidiaries and affiliated companies offer their products and services under various brand names and on multiple websites. IRMI's subsidiaries and affiliated companies include the following:
- ZERORISK HR, Inc.; and
- WebCE, Inc.
PLEASE READ THE FOLLOWING CAREFULLY TO UNDERSTAND HOW WE WILL COLLECT, USE, AND PROTECT YOUR PERSONAL INFORMATION.
1. What Information Do We Collect and How Do We Collect It?
We collect three basic types of information from you in conjunction with your use of the Services: (1) personal information, (2) financial information, and (3) nonpersonal information.
a. Personal Information
Personal information is any information that individually identifies you (such as your name, e-mail address, telephone number, postal address, job title, and employer's name).
b. Financial Information
Financial information includes any payment method (such as a credit card number) you provide when you purchase our products or services, including our courses, conferences, and webinars.
c. Nonpersonal Information
Nonpersonal information is information that does not personally identify you but is generated automatically when you use the Site or the Services, such as anonymous, aggregate, and statistical data about your device, your browser software, your usage of the Site or the Services, and your Internet Protocol ("IP") address. Although such information does not personally identify you, we may be able to determine from an IP address a user's Internet Service Provider ("ISP") and the user’s geographic location.
We collect this information in the following ways:
2. Information You Provide Directly to Us
We may ask you to provide your personal information, financial information, or information about your preferences or interests when you:
- Register for an account on the IRMI Site;
- Register for one of our courses, conferences, or webinars through the IRMI Site;
- Sign up to receive e-mail newsletters from us;
- Purchase our products or services on the IRMI Site;
- Participate in any interactive tools or features offered by certain Services;
- Download and use one of our mobile applications;
- Connect with the Services or otherwise allow us to access certain information about you via a social media site; or
- Use links on the Services to contact us to ask questions or request information and materials about the Site, our Services, or provide us with comments and suggestions.
3. Information We Collect Automatically When You Use the IRMI Site
When you access or use the IRMI Site, we may use a variety of technologies that automatically collect nonpersonal information about you, including the following:
a. Device InformationWe may automatically collect certain information about the computer or devices (including mobile devices) you use to access the Services. This information may include the type of device you are using to access the Services, your browser (for example, whether you use Internet Explorer, Firefox, Safari, Chrome, or another browser), your ISP, your domain name, your IP address, and your unique device identifier (also known as "UDID").
b. Usage Information
We may automatically collect information related to the ways in which you interact with the Services, such as content viewed and the order in which you viewed those pages, the amount of time spent on particular pages, the date and time you used the Services, the frequency of your use of the Services, error logs, crash reports, and other similar information. We may also capture other data, such as search criteria and results.
c. Location Information
When you use a computer, smartphone, or other mobile device to access our Services, or use our mobile applications, we may collect information about your physical location.
When you use our Services, including mobile applications, we use a variety of electronic technologies to collect information about your device and your use of the Services. These technologies include cookies and other similar technologies, such as pixel tags and local storage, to help provide you with a better, faster, and safer experience.
a. What Is a Cookie?
A cookie is a small text file that is stored in your Web browser that allows us or a third party to recognize you. Cookies might be used for the following purposes: (1) to enable certain functions, (2) to provide analytics, (3) to store your preferences, and (4) to enable advertising delivery and behavioral advertising.
Cookies can either be session cookies or persistent cookies. A session cookie expires automatically when you close your browser. A persistent cookie will remain until it expires or you delete your cookies. Expiration dates are set in the cookies themselves; some may expire after a few minutes while others may expire after multiple years. Cookies placed by the website you are visiting are sometimes called "first party cookies," while cookies placed by other companies are sometimes called "third party cookies."
b. What Other Similar Technologies Do We Use?
Pixel tags (also called clear GIFs, Web beacons, or pixels) are small blocks of code that are embedded in Web pages, applications, and e-mail notifications that typically work in conjunction with cookies. We may use pixel tags to monitor how you navigate the Services, track the Web pages you visit, improve our products and services, determine which e-mail notifications or newsletters sent by us were opened, and which links were actually clicked. Using pixels allows us to measure and improve our products and services and personalize your experience on the IRMI Site.
Local storage is an industry-standard technology that allows a website or application to store and retrieve data on a person’s computer, mobile phone, or other device. Examples of local storage include browser Web storage (HTML 5) and caching. We may use local storage to help ensure that your account security is not compromised, or to spot irregularities in behavior to prevent your account from being accessed in an unauthorized manner, or to assess the performance of our Services.
|Categories of Use ||Description |
|Authentication ||These cookies tell us when you are logged in to the Site, so we can show you the right information and provide you with the appropriate services. |
These cookies track information about how the Services are being used so that we can make improvements. We might also use analytics cookies to test new pages or features to see how users react to them. The following analytics technologies are in use:Google Analytics. Please click here to learn more about how we use Google Analytics and how to opt out of Google Analytics when using the Site.
Third-party cookies may be placed by advertising platforms or networks in order to
- Deliver ads and track ad performance.
- Enable advertising networks to deliver ads that may be relevant to you based upon your activities (this is sometimes referred to as "behavioral" or "targeted" advertising).
You can find out more about each cookie by viewing our current cookie list below. We update this list quarterly, so there may be additional cookies that are not yet listed.
|Cookie Name ||Purpose of Cookie||Duration |
|ASP.NET_SessionId ||Session identifier ||Session |
|__cfduid ||Used by CloudFlare to override security restrictions based on a user's IP address. ||Approx. 1 year |
|__utma ||Google Analytics cookie ||Approx. 2 years |
|__utmb||Google Analytics cookie||30 minutes|
|_utmc||Google Analytics cookie||Session|
|__utmt_player||Google Analytics cookie||10 minutes|
|__utmz||Google Analytics cookie||Approx. 6 months|
|_ga||Google Universal Analytics||Approx. 2 years|
|_gat||Google Universal Analytics||10 minutes|
|Vuid||Vimeo Analytics unique identifier||Approx. 2 years|
|.ASPXAUTH||Identifies the user to and allows identification with the server that handles sign-in||30 minutes |
|FedAuth||Session cookie for authenticated users, usually split into multiple cookies due to its large size||Session|
|FedAuth1||Session cookie for authenticated users, usually split into multiple cookies due to its large size||Session|
|SF-TokenId||Authentication (sign-in)||Approx. 2 hours|
|DeviceActivationKey||Tracks devices that users log in from to ensure they are not sharing their license for the Site with others||Session|
|SuppressBrowserCheck||Suppresses warning shown to unsupported browsers||Session|
|shoppingCartID||E-commerce identifier||6 months|
d. How Do I Manage Cookies?
You can manage cookies by using features and functions available on most Internet browsers. For example, most browsers will allow you to choose what cookies can be placed on your computer and to delete or disable cookies. To learn more about how to control cookie settings through your browser:
- Click here to learn more about managing cookie settings in Firefox;
- Click here to learn more about managing cookie settings in Chrome;
- Click here to learn more about managing cookie settings in Internet Explorer; and
- Click here to learn more about managing cookie settings in Safari.
In addition, Firefox and Chrome have extensive repositories of add-ons that can help enhance your control over your privacy.
Please note that if you decline or disable cookies entirely, certain features of the Services may not function properly.
5. Google Analytics
We use Google Analytics, a Web analytics service provided by Google, Inc.
("Google"), to help us understand how you use our Services. Google
the Services, what pages they visit, and what website referred you to the Site.
We have enabled the Google Analytics Demographics and Interest Reporting
feature and use it, along with other information we get from Google Analytics,
solely to gain insight about our users' interests and to improve your
experience when you visit our Services.
In order to collect this information, Google Analytics places a persistent
cookie on your computer or device, so that it can recognize your computer and
device when you visit the Services in the future. Google Analytics collects
only the IP address assigned to you on the date you visit the Services, rather
than your name or any other personally identifying information. The IP address
is not shared with us from Google Analytics; only the general location
information is shared. This allows us to get a general sense of where our users
are located. We do not combine the information generated through the use of
Google Analytics with any personal information you have voluntarily provided to
us. Although Google Analytics plants a persistent cookie on your Web browser to
identify you as a unique member the next time you visit our Site, the cookie
cannot be used by anyone but Google. Google's ability to use and share
information collected by Google Analytics about your visits to the Services is
restricted by the Google Analytics Terms of
Service and the Google
Google Analytics security and privacy principles, please click here.
Google has created a browser add-on to allow you to opt out of participating
in Google Analytics data collection. This add-on may be found at Google Analytics Opt-out
Browser Add-on. You may also opt out of Google Analytics Demographics and
Interest Reporting by using the
Ads Setting. To learn more about managing cookies, click here.
6. Information from Surveys and Evaluations
We use online surveys to obtain evaluations, feedback, and data on your satisfaction with certain Services, such as websites, content, courses, conferences, or webinars. These surveys typically do not collect personal information, but certain surveys may request such information from time to time. Moreover, surveys may be sent to you using personal information (such as your name and e-mail address) you provided to us when you registered for the Site, Services, our courses, conferences, or webinars. Participation in these surveys is completely voluntary. If you decline the survey, you will still have access to the Site and, to the extent applicable, the same content, products, and services as those who take the survey. Answers to the surveys help us improve the Site and allow us to tailor our content, products, and services to the needs of our users.
We post user testimonials that may contain personal information on the Site. However, we obtain the user's written consent to post his or her name and testimonial as well as any media (such as photos, videos, or audio recordings) prior to posting such information. If you want your testimonial removed, please Contact Us.
8. How We Use the Information We Collect from You
a. In General
We may use the information we collect from you to further our relationship with you and for other purposes, including, but not limited to, the following:
- To deliver the Services to you and maintain the functionality and security of the Site;
- To deliver the products and services that you purchased on the Site;
- To process and fulfill registrations to our courses, conferences, and webinars;
- To process and respond to your requests and inquiries, or to otherwise provide you with customer support when you request such support;
- To perform research and analysis about your use of our products and services as well as your interest in new products, services, or content;
- To create statistics and reports for various business purposes;
- To communicate with you by e-mail, U.S. mail, telephone, teleconference, and/or mobile devices about products, services, or content that may be of interest to you either offered by us or by our subsidiaries and affiliated companies;
- To develop and display content and advertising tailored to your interests;
- To verify your log-in credentials to maintain the security of our Services;
- To perform functions essential to our business operations;
- To perform functions as otherwise described to you at the time of collection; and
b. Financial Information
We may use financial information to process payment for any purchases, subscriptions, or sales made on the Site, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business. We collect and process financial information using industry-standard security measures. We will only use and disclose the financial information as needed to provide you with access to the Services, courses, conferences, and webinars that you purchased from us.
c. We May Send You Newsletters and Promotional Communications
We may send you newsletters or promotional communications via e-mail or via U.S. mail in order to provide you with targeted, relevant content or information about products, services, courses, and webinars available on our Site that may be of interest to you. All e-mail newsletter and promotional communications sent via e-mail will include a link to unsubscribe from future e-mail messages. You may also Contact Us at any time to opt out of receiving our e-mail newsletters and promotional communications.
If you would like to opt out of newsletters and promotional communications sent by U.S. mail, you may do so by contacting IRMI. Please refer to the How To Contact Us section below for other ways to contact us to opt out of such mailings.
Please review the With Whom Do We Share or Disclose Your Information? and Your Choices about Collection and Use of Information sections below for further information.
9. With Whom Do We Share or Disclose Your Information?
We want you to understand when and with whom we may share personal information or financial information we have collected about you or your activities on the Site, including mobile applications.
We do not share your personal information or financial information with others except in the limited circumstances set forth below, or when we inform you and give you an opportunity to opt out of having your personal or financial information shared.
We may share personal information or financial information with the following:
a. Authorized Service Providers
We may share your personal information or financial information with our authorized service providers that perform certain services on our behalf. These services may include processing credit card or other payments, fulfilling orders of certain products and services, supporting our Site functionality, performing business and sales analysis, and supporting surveys or other features offered through our Services. These authorized service providers may have access to personal information or financial information needed to perform their services for us, but they are not permitted to share or use such information for any other purposes and are required to maintain the confidentiality, security, and integrity of such information.
b. Our Subsidiaries and Affiliated Companies
We may share your personal information or financial information with our subsidiaries and affiliated companies in order to provide you with the products and services you purchased on the Site or information about products, services, or content that may be of interest to you.
If you register for any of IRMI's conferences, your name, job title, the name of your employer, and mailing address will be shared with our conference sponsors. If you would prefer to keep this information private, you will either be given the opportunity to opt out when you register for the conferences or you may Contact Us to opt out. We do not share your financial information with conference sponsors.
d. Authorized Resellers, Distributors, and Business Partners
e. Other Situations Requiring Disclosure
In addition to the purposes described above, we may disclose your personal information as follows:
- In response to subpoenas, court orders, or legal process, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law.
10. With Whom Do We Share or Disclose Nonpersonal Information?
We may share nonpersonal information with our corporate subsidiaries and affiliated companies in order to offer you products and services that may be of interest to you, to improve our Site and our Services, or to develop new products and services. We may also share nonpersonal information with authorized service providers if such information is needed for the authorized service providers to perform services on our behalf. We may also share nonpersonal information with our Channel Partners if we enter into an agreement with such partners that requires us to provide such information, or in order to offer you information products and services that may be of interest to you. Finally, we may share nonpersonal information with contributing authors and expert commentators who have contributed copyrighted content or material that is included in the Services in order to improve and enhance the information that we provide to you.
Please review the Your Choices about Collection and Use of Information section below for further information.
12. Links to Third-Party Websites
13. How Can I Access My Personal Information?
If you registered for an online account with us, you have the ability to review and update your personal information online by signing in to your account. You can also review and update your personal information by contacting us.
If you would prefer to contact us by phone or by U.S. mail to review and update your personal information or to close your account, please see the How To Contact Us section below.
14. Your Choices about the Collection and Use of Your Information
You may choose not to provide us with certain information, but that may result in you being unable to access or use certain features of the Site or Services, because such information may be required in order for you to register as an authorized user of the Site; purchase products or services; or initiate other transactions.
When you register on our Site, you may be given a choice as to whether you want to receive newsletters and promotional communications via U.S. mail. At any time, you can choose to opt out of receiving such newsletters or promotional communications by contacting us by using any one of the other methods specified in the How To Contact Us section below. It may take up to 10 business days from the date that we receive your opt-out request for us to process it.
Please Contact Us if you have any questions or concerns about the use of your personal or financial information by authorized service providers or if you believe that an authorized service provider is using your personal information for its own purposes.
Please Contact Us if you would like to opt out of having your personal information shared with conference sponsors or if you have any questions or concerns about the sharing of your personal information with conference sponsors. If you have opted out of sharing your personal information with conference sponsors and if you believe that the conference sponsor is using your personal information for its own purposes, you may have to change your privacy preferences directly with that conference sponsor.
15. Your Choices about Geolocation Information
When you use the Services on your mobile device, you may choose not to share your geolocation details with us by adjusting the device's location services settings. For instructions on changing the relevant settings, please contact your service provider or device manufacturer.
16. Your California Privacy Rights
If you are a California resident and you have questions about our practices with respect to sharing information with third parties for their direct marketing purposes and your ability to exercise choice, please Contact Us, or you may write to us at the following mailing address:
International Risk Management Institute, Inc.
ATTN: Client Services Department
12222 Merit Drive
Dallas, TX 75251
You must put the statement "Your California Privacy Rights" in the comments field of the "Contact Us" form, or include it in your writing if you write to us at the designated mailing address. You must include your name, street address, city, state, and zip code in all such communications (whether in the comments of the "Contact Us" form or in your letter if you write to us at the designated mailing address). We will respond to you at your mailing address or, at our option, your e-mail address. We are not responsible for notices that are not labeled or sent properly or that do not have complete information.
17. Do Not Track Signals
18. How We Protect Your Personal and Financial Information
The security of your personal and financial information is important to us. Therefore, we maintain administrative, technical, and physical safeguards designed to assist us in protecting the personal and financial information we collect against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. For example, we comply with the current Payment Card Industry Data Security Standards for encryption in the transmission of your sensitive personal and financial information between your system and ours, and we use firewalls to help prevent unauthorized personnel from gaining access to your personal and financial information.
Please note that due to the inherent open nature of the Internet, no electronic transmission of information can be entirely secure. We cannot guarantee that the security measures we have in place to safeguard personal information or financial information will never be defeated or fail or that those measures will always be sufficient or effective.
To further protect yourself, you should safeguard your password and not share it with anyone. You should also sign off your account and close your browser window when you have finished your visit to the Site. Please note that we will never ask for your account user name or password via e-mail.
19. Visiting the Services from Outside the United States
20. Children's Privacy
We recognize the particular importance of protecting privacy where children are involved and are committed to protecting children’s privacy on the Internet. We do not market the Site or any products or services offered on the Site to children under the age of 13, nor do we knowingly collect personal information from children under the age of 13. In fact, we require users who register an account on the Site to be at least 18 years old. If we learn that a user is under 18 years of age, we will promptly delete any personal information that the individual has provided to us.
International Risk Management Institute, Inc.
ATTN: Client Services Department
12222 Merit Drive
Dallas, TX 75251
Tel: (972) 960–7693
Toll-Free: (800) 827–4242