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Market Practices

Claims Administration—The Insurance Service

2010-12-01 | Peter Polstein

Pete Polstein stresses the importance of claims administration.

Current Trends and Issues

Third-Party Vendors in Insurance Claims Investigations: A Framework for Evaluation

2010-11-01 | Tim Ryles

Tim Ryles provides a framework for assessing the conduct of vendors that provide claims services to insurers.

Insurance Archaeology

Judicial Reconstruction of Missing Insurance Policies

2010-09-01 | Douglas Talley

Doug Talley and Andrew Whitman start a series of six articles on insurance archaeology.

Risk Mgmt. and Ins. Higher Education Scene

Risk Management/Insurance Intern Preparation

2009-10-17 | Brenda Powell Wells

Brenda Wells urges you to determine what interns will do and how you'll manage them beforehand.

Current Trends and Issues

Underwriting and Claims: Time to Become Friends?

2009-10-01 | Tim Ryles

Citing commentary and legal developments, Dr. Tim Ryles says the failure to coordinate between underwriting and claims increases risk.

Current Trends and Issues

The War on Fraud: Pitfalls in Public-Private Partnerships

2009-08-01 | Tim Ryles

Tim Ryles looks at insurer funding of anti-fraud activities and raises questions about investigative and prosecutorial efforts.

Enterprise Risk Management

Add Spreadsheets to Your Risk Inventory

2009-07-01 | Chris Duncan

Chris Duncan explains how our ability to achieve ERM success can be limited by the tools we use.

Current Trends and Issues

Fraud and Abuse or Abuse of Fraud: Do Insurance Antifraud Laws Tip the Scales against Insureds?

2009-02-01 | Tim Ryles

Tim Ryles explains that the rise in antifraud laws raises questions about the impact on the insurer-insured relationship and the regulatory process itself.

Enterprise Risk Management

The Role of the CIO in the Risk Intelligent Enterprise

2009-02-01 | Mark Layton

CIOs must redefine their roles and become more creative, proactive, innovative, and strategic than ever before.

Enterprise Risk Management

Where Was ERM?

2008-11-01 | Chris Duncan

Chris Duncan looks at what can we learn from the current financial debacle to make ERM more effective in the future.

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