Claims, Case Law, and Legal Articles
Latest Articles
Claims Practices
Insurers Need to Audit Their Vendors' Service
2008-07-01 | Barry Zalma
Barry Zalma explains why prudent insurers need to trust claims vendors while simultaneously verifying their performance.
Claims Management
Third-Party Administrators: Quality versus Price
2008-06-01
The wise consumer will analyze the quality indicators first and then compare price when selecting a TPA. Glenn Brown explains.
Claims Practices
Surprise: Insurance Is Not a Service
2008-05-01 | Barry Zalma
Barry Zalma reviews a California case concluding that insurance is neither a good nor a service, but only for the purposes of the Consumer Legal Remedies Act.
Courts and Coverage
No Insurance Coverage for "Actual Physical Contact" with "Integral Part" of Auto
2008-05-01 | R Brent Cooper
Brent Cooper describes a Texas Supreme Court ruling that collision with an axle isn't contact with a motor vehicle.
Claims Management
An Insurance Claims Management Retrospective
2008-04-01
William Quinn Jr. takes a look at the claims management experience, then (1950s) and now (2000s).
Claims Practices
Insurer Must Go to Trial on Allegations of a Fraudulent Settlement
2008-02-01 | Barry Zalma
Barry Zalma shows why insurers who settle with a general release may not be able to close the claim.
Litigation Management
The Three Pillars of Litigation Management
2008-02-01 | Michael R Boutot
Michael Boutot explains why lawyers can and should be managed, just like any other outside service vendor.
Claims Practices
Required Insurance Training and Continuing Education
2008-01-01 | Barry Zalma
With constant regulation changes, Barry Zalma says best practices mandate yearlong education.
Courts and Coverage
Trigger Theories in Homeowners Insurance
2008-01-01 | R Brent Cooper
Brent Cooper relates a case showing the difficulty of applying trigger theories in progressive or continuous property damage claims.
Courts and Coverage
The Measure of "Reasonable" Defense Costs in Independent Counsel Situations
2007-11-01 | R Brent Cooper
In independent counsel situations, who determines what costs are reasonable? Brent Cooper and Dana Harbin peruse state positions.
Courts and Coverage
No Insurance Coverage for "Actual Physical Contact" with "Integral Part" of Auto
2008-05-01 | R Brent Cooper
Claims Practices
Insurer Must Go to Trial on Allegations of a Fraudulent Settlement
2008-02-01 | Barry Zalma
Courts and Coverage
The Measure of "Reasonable" Defense Costs in Independent Counsel Situations
2007-11-01 | R Brent Cooper
