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Claims, Case Law, and Legal Articles


Latest Articles

Claims Practices

California Case Comes Down Hard on Insurers

2018-10-19 | Barry Zalma

Barry Zalma relates a case finding single acts in violation of the regulations can constitute a business practice.

Claims Management

Workers Compensation Claims and the Opioid Impact Revisited

2018-09-28 | Christopher E Mandel

Workers Compensation Claims and the Opioid Impact Revisited—Chris Mandel looks at the crisis and efforts to quell the tide.

Claims Management

Appraiser Disqualified for Contingent Fee

2018-08-24 | Barry Zalma

Barry Zalma discusses a Colorado case emphasizing the need for appraisers and umpires to be impartial and fair.

Regulation and Compliance

Credit Card Insurance Benefits

2018-08-17 | Aaron E Lunt

Credit Card Insurance Benefits—Aaron Lunt discusses the variety of offers available from financial institutions vying for customers.

Claims Management

Greedily Contesting Claim Recovery Can Backfire

2018-07-27 | Barry Zalma

Barry Zalma relates a suit for total disability that didn't go well for the insured.

Claims Management

Insurtech and the Claim Function

2018-07-13 | Christopher E Mandel

Insurtech and the Claim Function—The insurance claim process has much to gain from technological advances, per Christopher Mandel.

Defense and Settlement

Settlement Relationships—Insurer, Insured, and Defense Counsel

2018-05-25 | Lyndon F Bittle

Is defense counsel a "sub-agent" of the insured client? Lyndon Bittle relates the case.

Regulation and Compliance

An Insurer's Framework To Hire outside Counsel

2018-05-11 | Aaron E Lunt

Aaron Lunt offers advice on when to hire outside counsel, especially for regulatory compliance issues.

Claims Practices

Taking Months To Hire a Public Adjuster Is No Excuse for Late Notice

2018-04-13 | Barry Zalma

Being too busy is not a tenable excuse. Barry Zalma relates a California case.

Claims Management

Insurance Claim Resolution and Settlement

2018-03-23 | Christopher E Mandel

Insurance Claim Resolution and Settlement—Chris Mandel looks at ways to reach faster and more equitable and efficient claim closure.