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Claims Practices

Invest in Claims Training: Ignorance Can Be Cured

2016-01-15 | Barry Zalma

Barry Zalma believes the demise of formal training for claims adjusters has cost insurers dearly and advocates for its return.

Courts and Coverage

Accrual of Interest under Texas Prompt Payment of Claims Act

2015-10-30 | R Brent Cooper

Brent Cooper relates a case holding that statutory interest applies to insurer that is not in compliance with Act deadlines.

Claims Practices

Can an Insurer Obtain Insured's Tax Returns?

2015-08-28 | Barry Zalma

In relating a recent Utah case, Barry Zalma relates the court's opinion regarding how tax returns can establish a triable issue if allowed in evidence.

Claims Management

Next-Level Claim Strategies

2015-07-24 | Christopher E Mandel

Chris Mandel explains how such strategies can provide a clear advantage over traditional approaches and offer a competitive advantage for organizations that effectively deploy them.

Claims Management

Workers Compensation Options in Claims Management

2015-04-03 | Christopher E Mandel

When it comes to workers comp, many states benefit from giving employers a choice, says Chris Mandel.

Claims Practices

Is Pool Pop-Out Excluded?

2015-03-27 | Barry Zalma

Barry Zalma discusses a recent case holding that a clear and unambiguous subsurface water pressure exclusion applied.

Claims Practices

Eight-Corners Rule Defeats Right to Defense

2015-01-01 | Barry Zalma

A court rules there's no accident when a person is shot in the head at close range. Barry Zalma relates the case.

Personal Lines Claims

The Claims Professional as Problem Solver

2014-11-01 | Elise Farnham

Elise Farnham provides six tips to help resolve claim situations in an efficient and economical manner.

Claims Practices

Texas Court Rules WC Is the Exclusive Remedy in CCIP Claim

2014-10-01 | Barry Zalma

Barry Zalma relates a case involving a crane collapse and a contractor controlled insurance program.

Courts and Coverage

Burden of Proof in Coverage Litigation—Part 4

2014-07-19 | R Brent Cooper

Brent Cooper looks at who has the burden of proof to show that a claim falls within the policy period.