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Claims Practices

Agent's Lie to Insurer Voids Policy

2016-04-08 | Barry Zalma

Lies on insurance application about material facts cancels coverage.

Claims Management

Managing Claims for the Benefit of Consumers

2016-03-18 | Christopher E Mandel

Whether occupational or injury or property casualty insurance claims, put consumers first.

Regulation and Compliance

What in the World Is a Motor Vehicle Service Contract?

2016-03-18 | Aaron E Lunt

Motor vehicle service contracts are defined, differ from insurance, and are regulated.

Claims Practices

Installation of Defective Product Is Not Physical Damage

2016-02-26 | Barry Zalma

Barry Zalma relates a case holding that actual physical injury is required for CGL coverage.

Courts and Coverage

Texas Recognizes Loss-of-Use Damages in Total Destruction Cases

2016-02-12 | R Brent Cooper

Resolving a split in appellate courts, Brent Cooper relates a recent Texas Supreme Court decision.

Claims Practices

Invest in Claims Training: Ignorance Can Be Cured

2016-01-15 | Barry Zalma

Barry Zalma believes the demise of formal training for claims adjusters has cost insurers dearly and advocates for its return.

Courts and Coverage

Accrual of Interest under Texas Prompt Payment of Claims Act

2015-10-30 | R Brent Cooper

Brent Cooper relates a case holding that statutory interest applies to insurer that is not in compliance with Act deadlines.

Claims Practices

Can an Insurer Obtain Insured's Tax Returns?

2015-08-28 | Barry Zalma

In relating a recent Utah case, Barry Zalma relates the court's opinion regarding how tax returns can establish a triable issue if allowed in evidence.

Claims Management

Next-Level Claim Strategies

2015-07-24 | Christopher E Mandel

Chris Mandel explains how such strategies can provide a clear advantage over traditional approaches and offer a competitive advantage for organizations that effectively deploy them.