Expert Commentary

Latest Articles

What Is Your Unique Value Proposition?

Timothy O'Brien | November 7, 2014

To combat big insurer commodity pitches, agents should show how they provide service, not just a fast policy. Tim O'Brien explains.

Personal Lines Claims

The Claims Professional as Problem Solver

Elise Farnham | November 1, 2014

Elise Farnham provides six tips to help resolve claim situations in an efficient and economical manner.

Current Trends and Issues

In Praise (or Not) of the Appraisal Clause in Homeowners Policies—Part 2

Tim Ryles | November 1, 2014

Considering the web of delay inherent in the appraisal process, Tim Ryles wonders who benefits.

Construction Safety

Communication Insights for Supervision

Peter Furst | November 1, 2014

The supervisor is in a unique position, serving as the link between management and the workforce The successful execution of organizational strategy hinges on the effectiveness of the supervisor s ability to lead workers to enthusiastically engage in their assigned tasks.

Disability and Disability Insurance

Return-to-Work Best Practices: Roles, Responsibilities, and Outcomes

Marcia Carruthers | November 1, 2014

Whether you are just starting out or intend to upgrade a longstanding program, Marcia Carruthers says following proven best practice methods can ensure your success.

Current Trends and Issues

Appraisal Clause in Homeowners Policies—Part 1

Tim Ryles | October 17, 2014

Tim Ryles compares these provisions in four insurers' policies, pointing out how each handles the issue.

Property Insurance

Analyzing Nonstandard Cyber and Privacy Insurance Policies

William Austin | October 1, 2014

A thoughtful and careful approach to understanding cyber/privacy exposures and coverage is key. William Austin provides a tool.

Claims Practices

Texas Court Rules WC Is the Exclusive Remedy in CCIP Claim

Barry Zalma | October 1, 2014

Barry Zalma relates a case involving a crane collapse and a contractor controlled insurance program.

Cyber and Privacy Risk and Insurance

California Privacy Laws Change: Identity Theft Prevention and Mitigation Services

Melissa Krasnow | October 1, 2014

Melissa Krasnow details California's recent legislation affecting security breach notification, theft prevention, mitigation, procedures, and SSN sales.