InsurTech — use of technology to bring efficiencies to the insurance industry. Those engaged with InsurTech believe new tech players will disrupt the current insurance market by bringing coverage to a digitally savvy customer base. Customer expectations of seamless, instant transactions are increasingly the norm, and InsurTech use of blockchain and artificial intelligence are promising—although yet to be proven in most scenarios. Much of the focus of InsurTech is on personal lines; however, it is starting to move into commercial segments.