Help & Support

Welcome to the IRMI help & support center!  Here you can find answers to common questions and information to troubleshoot any problems you may be having.

How To Use IRMI

See step-by-step instructions for navigating and searching the content and publications in and IRMI Online.

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Contact Us

Access a form to send questions about billing, account management, product inquiries, free training, and more.

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Pay My Invoice

Visit IRMI's billing portal to pay your invoice now..

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Frequently Asked Questions

Find answers to common questions regarding lost passwords, refining your search in IRMI Online, navigating the library, and more.

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Other Topics

Can't find what you are looking for? Try these additional links.

More Questions?

Having a comprehensive help & support page on a website is great. But sometimes all you want to do is contact a real human being to answer your questions. If that sounds like you, IRMI has friendly customer service reps standing by to take your call.

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Or Call (800) 827-4242

Pay My Invoice
Visit IRMI's billing portal to pay your invoice now.

Pay Now

Contact Information


International Risk Management Institute, Inc.
12222 Merit Drive, Suite 1600
Dallas, TX 75251-2266
Tel: (972) 960-7693
Toll Free: (800) 827-4242
Fax: (972) 371-5120

Business Hours

  • Monday-Friday: 8am to 5pm CST
  • Saturday-Sunday: Closed

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