Help & Support

New Search Engine on

We are excited to announce that we are testing a new search engine on to improve your IRMI experience even more! If you are having any difficulty conducting searches or finding information during the test, please contact the IRMI Customer Success team. (800) 827-4242 

Welcome to the IRMI help & support center!  Here you can find answers to common questions and information to troubleshoot any problems you may be having.

How To Use IRMI

See step-by-step instructions for navigating and searching the content and publications in and IRMI Online.

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Contact Us

Access a form to send questions about billing, account management, product inquiries, free training, and more.

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Frequently Asked Questions

Find answers to common questions regarding lost passwords, refining your search in IRMI Online, navigating the library, and more.

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Browser Information supports the most popular browsers. Need to check to see if your system can run IRMI?  You can find out here!

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Other Topics

Can't find what you are looking for? Try these additional links.

More Questions?

Having a comprehensive help & support page on a website is great. But sometimes all you want to do is contact a real human being to answer your questions. If that sounds like you, IRMI has friendly customer service reps standing by to take your call.

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Or Call (800) 827-4242

Contact Information


International Risk Management Institute, Inc.
12222 Merit Drive, Suite 1600
Dallas, TX 75251-2266
Tel: (972) 960-7693
Toll Free: (800) 827-4242
Fax: (972) 371-5120

Business Hours

  • Monday-Friday: 8am to 5pm CST
  • Saturday-Sunday: Closed

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Trying to access your Insurance Continuing Education, CRIS, AFIS, or MLIS Account?

Call WebCE
(877) 488-9308


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