Susan Anderson, SHRM-SCP

Ms. Anderson, SHRM-SCP, has dedicated her career to orchestrating profound shifts in HR practices through the strategic integration of emergent technologies. An early adopter by nature, she has been at the forefront of the recent surge in generative-artificial-intelligence capabilities, spearheading experiments and adoption of novel strategies to enhance operations and redefine customer experiences. As a thought leader and analyst, Ms. Anderson speaks passionately about innovation and leading the future of work while balancing ethical and privacy concerns.