Michelle Perry

Michelle Perry writes on risk management and insurance topics for Expert Commentary.

She is a compliance professional with over 13 years of experience spanning claims adjusting, quality assurance, risk assessment, market conduct analysis, and structured program governance. She holds a master of science degree from Columbia University and a Lean Six Sigma Yellow Belt certification.

Ms. Perry is known for anticipating regulatory exposure before it surfaces, shaping a compliance culture, and preparing organizations for the industry's evolving demands by building compliant, risk-mitigating infrastructure for multicarrier, multistate portfolios across both admitted and nonadmitted markets. She works collaboratively with claims, legal, underwriting, product, and operations to strengthen internal controls and deliver scalable quality and compliance solutions.

Recognized for excellence in file quality and customer service, Ms. Perry designed and implemented the Compliance Assurance Review program for a billion-dollar managing general agency in recent years. As claims quality and compliance manager at SureStead Claims, she leads the design of efficient, examiner-ready claims quality and compliance functions built to withstand the emerging and evolving industry as the organization scales.