Christopher E. Mandel

Mr. Mandel, RIMS-CRMP, RIMS Fellow, CPCU, CCSA, ARM-E, AIC, writes on claims management topics for IRMI.com.

Mr. Mandel was the senior vice president of strategic solutions for Sedgwick, Inc., and the director of the Sedgwick Institute, where he was responsible for helping the company reach its strategic vision of serving the evolving needs of its current and future customers, as well as helping lead the industry to the next level and beyond.

He also is the founder, president, and managing consultant of Excellence in Risk Management, LLC, and is an adjunct professor at Florida State and George Mason Universities (GMU). He is also on the CRO Executive Development Program Advisory Council at GMU. Mr. Mandel has more than 30 years in leadership positions and accomplishments in large corporate global risk management.

From 2001–2010, Mr. Mandel was head of enterprise risk management for USAA Group, where he designed, developed, and led the award-winning enterprise-wide risk management and corporate insurance centers of excellence and has held senior risk leader positions in numerous Fortune 500 companies since 1989.

He currently holds various board or advisory appointments to various industry-related organizations. He was a key leader in the Risk Management Society, including the president, elected a founding member of Risk Who's Who in 2008, named Risk Manager of the Year, and received the Goodell Award for lifetime achievement (2016), RIMS's highest honor. He is recognized by his peers as a thought leader in enterprise risk management and related disciplines and has had continuously running columns in the trade press since 1996.

Mr. Mandel received his bachelor of science in business management from Virginia Polytechnic Institute and State University and a master of business administration in finance from GMU. Between these university programs, he has been conferred numerous designations, including RIMS-CRMP, CPCU, ARME, and Certified Trainer in ISO31000. He is a frequent industry speaker and author, and he contributes to the "Risk Insider" column for Risk and Insurance magazine. He resides with his wife, Mary Anne, in greater Nashville, Tennessee. He also wrote on claims management topics for IRMI.com from 2015 to 2021.