Chris Duncan

Chris Duncan

Chief Growth Officer, EPIC

Contact Info

135 Main Street, 21st Floor
San Francisco, CA 94105
Phone: (404) 891–1804


Chris Duncan contributes to the enterprise risk management column of

Chris Duncan is a partner with Mercer Health & Benefits. He has had a varied career in both small entrepreneurial and large public companies, with leadership positions in senior management, strategic planning, finance, operations, benefits, risk management, and insurance and has served as a board member in profit and not-for-profit entities.

His current role is as the Atlanta, Georgia, business leader for its Health and Benefits brokerage and consulting business in Georgia and Alabama, as well as the U.S. leader for Health and Benefits Acquisitions responsible for pipeline development, evaluation of potential firms, and partnering with functional areas for valuation, deal structure, negotiations, and post-acquisition implementation. He is also a member of Mercer H&B's Innovation Council responsible for new product development and serves on MMC's Enterprise Risk Management Advisory Committee.

Prior to these current leadership roles, Mr. Duncan was the co-practice leader for Mercer's Benefits Brokerage business in the United States and a member of the U.S. National Management Team, providing strategic direction for significant lines of business in addition to executive leadership sponsorship and oversight for Health & Benefits' direction in benefits administration and outsourcing, strategic partnerships and, voluntary benefits.

His background includes COO/CFO of a regional P&C and benefits brokerage, benefits, and administration firm; chief risk officer at Delta Air Lines (risk management, insurance, passenger claims, internal audit, and information security/privacy); and multiple senior risk management/insurance/claims, finance, and strategic planning leadership positions within PepsiCo companies of Frito-Lay and KFC. He started his career as a property/casualty and acquisitions analyst at Ford Motor Company in Detroit, Michigan, and learned from consultant positions with Coopers & Lybrand and Towers Perrin early in his career.

Active in the community, he is a board member of "Open Hand" (Atlanta-based meal delivery nonprofit delivering more than 1.5 million meals annually in the Atlanta metro area to the disadvantaged, sick, and recovering needy of the area) and board member of the American Geographical Society, the nation's oldest professional geography organization, based in New York. Active in his local church, he also does volunteer work with Missio Link International in Romania on solutions for children at risk.

Mr. Duncan has a B.A. degree in business administration (marketing) and an M.B.A. in finance and risk management, both from the University of Georgia, and was named Alumnus of the Year (2003) for the Terry College of Business Risk Management and Insurance Program, the University of Georgia. He also holds the Chartered Property Casualty Underwriter designation.

Expert Commentary

Date Article
Jul 2009 Add Spreadsheets to Your Risk Inventory
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