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Personal Lines Claims

Residential Water Claims

George Epps | July 1, 2004

George Epps takes a look at residential water claims—what causes them, how repairs are handled, and why restoration contractors are often necessary.

Additional Insured Issues

How Will Courts Construe ISO's New Additional Insured Endorsements?

Joseph Postel | July 1, 2004

While the new Insurance Services Office additional insured forms have been filed, how courts will rule on the coverage changes is anyone's guess. Joe Postel provides an educated prediction.

Design and Professional Liability

Making the Most of Standard Indemnity Clauses

Kenneth Slavens | June 19, 2004

Ken Slavens relates the case of Nusbaum v. The City of Kansas City and the Missouri Supreme Court's application of indemnification clauses found in AIA documents.

Internal Controls

Risk Management versus Internal Control

Matthew Leitch | June 1, 2004

If auditors want to adopt the corporate risk register as the basis of their audit planning, they need to adapt their approach in several ways. Matthew Leitch explains.

Cyber and Privacy Risk and Insurance

Protecting Data Assets: Not Just a Cyberspace Issue

Gary Clayton | June 1, 2004

An organization's most valuable asset is the personal information about and trust of its customers. Gary Clayton explains how a security plan and other safeguards are crucial.

Workplace Violence Prevention

Preemployment Screening and Workplace Violence Prevention

James Madero | June 1, 2004

Dr. James Madero discusses how preemployment screening, such as background checks and drug testing, helps prevent workplace violence and costly hiring mistakes.

Continuous Performance Improvement

Deming's Points #2 and #3 as Applied to the Insurance Industry

John Pryor | June 1, 2004

John Pryor discusses W. Edwards Deming's principles of "adopt the new philosophy" and "cease dependence on mass inspection," along with real-world examples.

Equipment Theft Prevention

Lessons from an Equipment Thief

David Shillingford | June 1, 2004

David Shillingford steps into the mind of a heavy equipment thief, discussing how such a theft might occur and what steps owners can take to avoid becoming victims.

Courts and Coverage

Seventh Circuit Upholds Anti-Stacking Clauses

Richard Valentino | June 1, 2004

In this article, Richard Valentino discusses a recent case upholding unambiguous anti-stacking clauses to prevent the doubling of an auto insurer's liability limits.

Healthcare Professional Liability Insurance

Physicians: Frustrated and Fighting Back

Charles Kolodkin | May 15, 2004

Going on the offensive against disgruntled patients and their attorneys seems appealing, but Charles Kolodkin explains why risk management training is a better idea.

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