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Disability and Disability Insurance

Teleworking Evolution: Factoring in a Mobile Workforce

Marcia Carruthers | November 9, 2013

Optimizing a mobile workforce can have distinct benefits and afford companies a clear competitive advantage, per Marcia Carruthers.

Valuation of Insurance Organizations

Assessing Insurance Customer Relationships

Jeff Balcombe | November 1, 2013

To increase customer retention, Jeff Balcombe advises managers to develop strategies aimed at improving elements of their valuation equation.

Current Trends and Issues

Judicial Estoppel and Insurance Claims

Tim Ryles | November 1, 2013

Tim Ryles examines the relationship between judicial estoppel and insurance claims and explains why it deserves attention.

Writing Tips for Insurance Professionals

Organizing Large Insurance Loss Reports

Gary Blake | November 1, 2013

Insurance loss reports are complex. Gary Blake provides tips to improve their readability.

Continuous Performance Improvement

Insurance Innovation—An Oxymoron?

John Pryor | November 1, 2013

John Pryor looks at innovative ideas and practices in the insurance industry.

Environmental

Duty To Defend Environmental Claims

Rodney Taylor | November 1, 2013

Whether something constitutes a "claim" for purposes of the duty to defend can cut both ways. Rod Taylor explains.

Personal Risk Management

Biggert-Waters 2012 and the New Normal

Timothy O'Brien | November 1, 2013

Tim O'Brien discusses changes to the National Flood Insurance Program and their ramifications.

Personal Lines Claims

Evaluating Bodily Injury Claims—Back Injuries

Elise Farnham | October 1, 2013

Claims professionals need to conduct a thorough investigation, per Elise Farnham.

Claims Practices

Foreclosure Destroys Insurable Interest

Barry Zalma | October 1, 2013

Barry Zalma discusses a recent Texas case involving a homeowners insurance claim and the possibility of profiting where the policy provided no coverage.

Courts and Coverage

Burden of Proof in Coverage Litigation—Part 1

Brent Cooper | October 1, 2013

Brent Cooper reviews the respective burdens of proof that the insurer and insured must carry during the course of insurance litigation in Texas.

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