A "value added" service accompanying an employment practices
liability insurance (EPLI) policy. A "hotline" allows insureds to
call a human resource professional or employment attorney, sometimes on a
24-hour basis, in the event there is an employment-related event that could
affect the coverage provided by the policy. For example, if an insured
corporation suddenly decides to close a given manufacturing plant, the insured
could call the hotline and receive immediate advice on how to handle the
announcement and any problems resulting from it. The intent of
"hotlines" is to provide the insured with expert, instant advice,
aimed at reducing the exposure to employment practices liability (EPL) claims.