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crisis management coverage

Crisis management coverage is an insuring agreement found within technology errors and omissions (E&O) and Internet/online property and liability insurance policies.

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Subject to a sublimit (e.g., $25,000–$50,000), crisis management coverage generally reimburses expenses incurred to restore confidence in the security of the insured's computer system. For example, a crisis management firm might be hired to develop a program for reassuring the customers of an online retailer that, following a breach of the retailer's security system, the system has been reconfigured to prevent future breaches.