Expert Commentary

Talent War: Reduce Risk in Hiring by Finding the Best Candidate

Employers need to be aware of the talent war that is costing them thousands of dollars because they are hiring the wrong individuals to key positions. Companies tend to focus on obvious threats, such as viruses, cyber security, and data leaks that could be financially costly. However, they don't realize that poor hiring decisions can be equally damaging.


Employee Hiring, Development, and Retention
August 2018

This open-door policy needs to be addressed to reduce risk in hiring. Where do you start? By understanding how to align candidates with the right positions in your company. When you establish a process for aligning these candidates with the right fit, you will discover the best candidate for the position. Without a process, though, your company is exposed to risk in the war for quality workers.

Establish the Hiring Process

ZERORISK HR has researched numerous companies who are looking for the right employees but cannot find, hire, or retain these individuals. Why is this? It's likely because they lack a process or their team is not executing the process. The process begins with an internal review of knowing which behaviors and competencies lead to success in the role that you are hiring for. If you do not establish the baseline for what an ideal candidate looks like, you will be unable to match a candidate to the assessment of this position.

To reduce risk in hiring, you also need to establish which competencies lead to failure. This will allow you to objectively remove candidates from the hiring process to ensure that you do not hire an individual who will disrupt your organization or hurt productivity on their team.

Further, your hiring managers need to be trained on how to conduct a behavioral interview. This provides structure to the interview process by identifying the behaviors of a particular candidate that match the ideal persona. Without understanding how to conduct this interview and then implementing the process, your company is exposed to risk by using outdated interview techniques that allow a candidate to mislead interviewers.

Your company also needs to assess and measure company culture. Then, when you identify a candidate who is a good fit for your culture, you can talk to company leaders to determine the best fit for this individual. If there is not a current opening, then you have the opportunity to build a relationship with this candidate to stay in touch for the next opening.

Overall, once you confirm that a candidate is a good fit for your company culture, you need to keep the relationship going. In the talent war, there is an opportunity cost of losing out on good talent and allowing him or her to join a competitor. When you find a candidate who fits your company, be sure to maintain the relationship.

Understand the Importance of Behavioral Interviews

The key element of establishing the hiring process is understanding the importance of a behavioral interview. ZERORISK HR believes that past behavior is a predictor of future behavior in a similar context in your company. That is why it's vital in the talent war to know which competencies lead to success and failure in your company.

When you establish the competencies you are looking for in a candidate, your hiring managers can conduct a proper behavioral interview to obtain evidence about the candidate's past behavior to see if this aligns with the competencies that were identified for the role. Then, using this information about past behavior, you can determine whether the candidate's behavior matches the position they are applying for.

If a candidate exhibits the behaviors in specific circumstances that match the ideal candidate assessment, you can advance this individual in the hiring process. However, if the candidate exhibits behavior that clearly does not match, you can make an appropriate decision using objective, measurable evidence.

This process is critical to reducing risk in hiring. Human resources leaders need to take responsibility for hiring the right talent, providing hiring managers with the tools to do the following.

  • Become effective interviewers to benefit and protect the overall company
  • Understand the best behavioral interview questions that target key competencies
  • Use effective primary and secondary probing questions to gather evidence about past behavior

This will set your company up for success by providing your team with a battle plan and the tools they will need to make strategic decisions in the talent war.

Make the Best Hiring Decision

When the plan for aligning candidates with the position is executed, your team is ready to make the best hiring decision. The goal is to place the right candidate in the right position to increase retention, productivity, and engagement, which increases profitability. Without executing the process, though, your company is risking turnover, costly errors, disengagement, a decline in productivity, and decreased profitability.

Conclusion

While other companies are struggling to hire and retain top talent, your company has the opportunity to increase profitability in the talent war by making informed hiring decisions. Simply stated, the benefits of hiring and retaining the best candidates far outweigh the costs of exposing your company to vulnerabilities.

One such resource for aligning candidates to the right position is the ZERORISK Hiring System. This advanced program will give your hiring managers the tools to assess whether candidates match key competencies, conduct a proper behavioral interview, and make informed hiring decisions to reduce risk in hiring.


Opinions expressed in Expert Commentary articles are those of the author and are not necessarily held by the author's employer or IRMI. Expert Commentary articles and other IRMI Online content do not purport to provide legal, accounting, or other professional advice or opinion. If such advice is needed, consult with your attorney, accountant, or other qualified adviser.

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