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Root Cause Analysis Rca

Root Cause Analysis (RCA)

Definition

Root Cause Analysis (RCA) — an increasingly common technique used to understand the "why" of loss events in order to prevent their reoccurrence. While stopping the reoccurrence of all claim and insurance fraud may not be a realistic goal, the RCA technique will often yield clues useful in modifying the exposure or risk and possibly reduce similar loss events in the mid to long term. That is a realistic objective and one that has perfect application to fraud.

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