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Brand Equity and Product Recall

Are You Ready for Total Recall?

Daniel Torpey | November 1, 2000

Discover strategies to safeguard your business against the financial and reputational damage of product recalls.

Eradicating Sales Call Reluctance

The Most Difficult Salesperson in the World

Frank Lee | November 1, 2000

Do you know someone who argues incessantly over trivial matters, is intent on winning every argument, and is a professed "expert" in all subjects? This person may suffer from Oppositional Reflex call reluctance. Learn how to recognize and deal with Oppositionals in this fascinating article.

Enterprise Risk Management

Enterprise Risk Management in the Financial Services Industry: From Concept to Management Process

Jerry Miccolis | November 1, 2000

Learn how a five-step systematic management process-assessing risks, articulating strategies, evaluating strategies from policyholders' and owners' perspectives, and then refining them-represents the logical flow of activities in developing ERM strategy.

Workers Compensation Issues

The Employer/Employee Relationship in Workers Compensation

Jim Pocius | November 1, 2000

In these changing business times, it is often difficult to discern who the real employer is with regard to the employer/employee relationship. Jim Pocius explains the common-law method of defining the employer/employee relationship and provides cost saving tips for risk management.

Construction Defect Coverage

More on Defective Work as an Occurrence

Patrick Wielinski | November 1, 2000

Discover how to navigate the complexities of defective work claims and understand the implications of court opinions on construction defect coverage.

Agent and Broker Technology Issues

Virus Risk Management

Steve Anderson | October 21, 2000

Steve Anderson discusses ways to manage computer viruses.

Intellectual Property

Copyright Infringement Pitfalls in the Online Arena

Sanford Warren | October 1, 2000

There is a tendency to assume that something acquired for free is public domain, particularly as respects material on the internet. This can be a very costly assumption. Discover the copyright pitfalls and learn how to avoid them.

Additional Insured Issues

What Does an Additional Insured Endorsement Cover? (Part II Manuscript Endorsements)

Joseph Postel | October 1, 2000

If your contract doesn't specify what type of additional insured (AI) coverage is required, it is quite possible that a very restrictive manuscript endorsement will be used. If ISO standard (or broader) AI coverage is desired, it should be specified in the contract. Learn about manuscript AI endorsements, their pitfalls, and how courts have interpreted -- and refused to interpret -- them.

Construction Safety

Substance Abuse

Ron Prichard | October 1, 2000

Drug use is a pervasive problem in America, particularly in the construction industry. The economic and human costs are high, and the benefits to be gained through prevention are both tangible and significant. Learn about detection, testing, prevention, and employee assisted programs in this informative article.

Wrap-Up Programs

The Super Wrap-Up Administrator

Richard Resnick | October 1, 2000

The job of the wrap-up administrator is a super-human one. This article breaks down the myriad of wrap-up administrative responsibilities by project phases, explaining what tasks are performed in each.

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