Do you guarantee your products and services?
Absolutely! We back up our products and services with a no-questions-asked,
money-back guarantee.
Return of Print Books
- You may return any IRMI print book within 30 days of your purchase for a
full refund or credit for the product.
- We do not offer refunds for shipping costs.
- The book must be in a like new, saleable condition for the refund to be
authorized.
How do I cancel my subscription?
Pursuant to our terms and conditions to which you agreed at the point of sale,
all new subscriptions must remain active and paid for a minimum of 12 months.
If you have a problem with your subscription, please call us at
(800)-827-4242.
To cancel a subscription after the
initial 12-month term — Contact Us
When requesting a cancellation, please include
the following information so that we can process your request in a timely
manner.
Company Name
Account Number or Invoice Number
Your Name
Phone Number
Email Address
IRMI, Inc.
Attn: Customer Success & Engagement
12222 Merit Drive, Suite 1600
Dallas, TX 75251–2266
Toll Free (800)–827–4242
Fax: (972) 371–5120
Contact Us