Return Policy

Do you guarantee your products and services?

Absolutely! We back up our products and services with a no-questions-asked, money-back guarantee.

Return of Print Books

  • You may return any IRMI print book within 30 days of your purchase for a full refund or credit for the product.
  • We do not offer refunds for shipping costs.
  • The book must be in a like new, saleable condition for the refund to be authorized.

How do I cancel my subscription?

Pursuant to our terms and conditions to which you agreed at the point of sale, all new subscriptions must remain active and paid for a minimum of 12 months. If you have a problem with your subscription, please call us at (800)-827-4242.

To cancel a subscription after the initial 12-month termContact Us

When requesting a cancellation, please include the following information so that we can process your request in a timely manner.

Company Name
Account Number or Invoice Number
Your Name
Phone Number
Email Address

IRMI, Inc.
Attn: Customer Success & Engagement
12222 Merit Drive, Suite 1600
Dallas, TX 75251–2266
Toll Free (800)–827–4242
Fax: (972) 371–5120
Contact Us

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