The following are answers to some of the questions most often asked of our Client Services staff. For more detailed explanations of any of these items, we recommend you view our online tutorials or page through the How To Use section of IRMI Online.

  • How do I get started using my IRMI Online services?

  • How do I sign in and begin using IRMI Online?

  • I forgot my password; what do I do?

  • How do I change my password?

  • How can I reduce the number of "hits" returned from a search?

  • Do you have a more refined and precise search engine?

  • How can I search only within a specific coverage topic or category of IRMI publications?

  • How can I search in the Classification Cross-Reference Manual?

  • How can I tell where I am in IRMI Online?

  • How can I page through a section of IRMI Online?

  • Why can't I find a publication to which I subscribe in the Table of Contents?

  • Why do I get the message, "Sorry, you do not subscribe," when I try to open some IRMI Online publications from the Table of Contents?

  • Does IRMI offer insurance continuing education courses?

  • Do you offer insurance agent or broker prelicense training courses?

  • Do you offer insurance adjuster prelicense training courses?

More Questions?

If you have a question and you don't see the answer above, IRMI has friendly customer service reps standing by to take your call.

Contact Us

Or Call (800) 827-4242

Contact Information


International Risk Management Institute, Inc.
12222 Merit Drive, Suite 1600
Dallas, TX 75251-2266
Tel: (972) 960-7693
Toll Free: (800) 827-4242
Fax: (972) 371-5120

Business Hours

  • Monday-Friday: 8am to 5pm CST
  • Saturday-Sunday: Closed

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