FAQs

After your account is set up, IRMI e-mails you or your account administrator instructions on how to register and create your individual password. You must register before you can log in. Registration is a simple, one-time-only process taking less than a minute.

To register, go to the IRMI Online Website.

• Click on the "Sign In" button located at the top right of your screen.
• In the blue box on the right, click on the phrase "New paid account? Register Here."
• On the next page, type in your six-digit "account number" and your "business e-mail address," and then click on "submit."
• You will be asked to verify basic contact information and create your password and be given an opportunity to subscribe to our free e-mail newsletters.
• Passwords must be at least seven characters long and contain at least one special character (anything that is not a number or a letter, like @ # $ % & !). 
• We strongly recommend that you sign up for The Electronic Owl to be notified when we add important information to your IRMI Online library.
• Once you have verified this information and chosen your preferred newsletters, click on "Register." When you see the message, "registration complete," check your business e-mail box for a confirmation e-mail from IRMI.
• In the e-mail, click the link to confirm your account. Without doing this, you will not be able to log in.
• Once you are registered and confirmed, you are ready to use IRMI Online. Always log in with the e-mail address that you used during registration since it is the only one our system will recognize whether you are in the office, at home, or traveling.

After you register and receive your password, you can now sign in and begin using IRMI Online. Passwords cannot be shared. To sign in:

• Click on the "Sign In" button at the top of the page on the right. Type in the e-mail address you used when you registered. Then type in (or copy/paste) the password you chose during registration. Unless you are using someone else's computer, we recommend you click on "Remember Me."
• Now simply click the "Sign In" button. The first time you sign in, you will be asked to "Accept the terms of use." You will also be asked to “Activate this computer” each time you log in from a different computer. 
• You know you have successfully signed in when the button you originally clicked on at the top of the panel shows your registered name.

If you forget your password, go to the sign-in page and click on the phrase "Forgot your password." Then, type in the e-mail address you registered with, and you will receive a message that a "Password Reset Request" has been sent to your e-mail address. When you receive the e-mail, please follow the instructions provided.

We recommend you change your password often for better security. To do so, after logging into the site, go to the top right corner of your screen and click on the "My Profile" link. Once the Profile page is visible, click on the "Change Password" button. You will receive a message that instructions will be sent to your e-mail address. When you receive the e-mail, please follow the instructions provided.

Passwords must be at least seven characters long and contain at least one special character (anything that is not a number or a letter, like @ # $ % & !).

Use the Advanced Search option to improve your research results and reduce the number of hits that may not be related to your search topic.

• Instead of using the blank search field in the top line navigation bar, access the drop-down list to the left of the search bar and click on Advanced Search. You will then have a search page loaded with many more options, which will make it possible to focus your search for information more precisely.
• See the Advanced Search video for more information.

Use the Advanced Search option to refine your search and improve your research results.

• Choose from the four dialog boxes shown. The first one, "… with all of the words," is good to use if you are not certain of the exact order of the words, but you are confident all the words will appear in the results found.
• Advanced Search also allows you to focus your search on a category of publications, such as property or liability, or even a single publication by checking the box next to the category name or publication title that appears in Advanced Search mode.
• For more information, see the Advanced Search video.

Instead of using the blank search field at the middle top of your screen, use Advanced Search instead.

• To limit your search only to specific coverage topics or IRMI publications such as property or liability, click in the box next to those that you wish to search. You may select more than one topic or IRMI publication. Now IRMI Online will search only the topics or publications you have selected.

To find a workers comp code, CGL code, SIC code, or NAICS code, etc., select the Classification Cross-Reference search option from the drop-down menu to the left of the search bar. The blank search field or Advanced Search can not be used. For more information, watch the Simple Search video or refer to "How To Use the Classification Cross-Reference."

In most cases, when you navigate to a page in IRMI Online from a link on a page or in the search results, the table of contents on the left-hand side of your screen will automatically adjust to show you what publication you are in and where you are in that publication by highlighting the appropriate entry. Also, if you look at the Toolbar (at the top of the Content Pane), you will see a navigation path that shows you where within a particular IRMI product you are. The navigation path shows your progress down through successive levels of the IRMI Online table of contents to the current document. For more information, watch the IRMI Online basic training video.

Click the "Next" icon at the bottom of the document window to navigate to the next page in IRMI Online. Similarly, clicking "Prev" will take you to the preceding page.

The IRMI Online Table of Contents is organized using broad "topic" folders, and the IRMI publications are within these "topic" folders. For example, the IRMI reference manual Commercial Liability Insurance is in the Commercial Liability Information folder. Simply expand the topic folder to view the publications within it. You can consult your IRMI Online Publication List to determine the topic folder in which your publication(s) resides.

• Click on small arrow to the left of the folder or the folder itself to expand it to reveal the publications grouped in it.

IRMI Online allows you to open only those IRMI Online publications to which you have a paid subscription (plus any free bonus material provided with your subscription).

To see your list of active publications, Click on the "My Profile" icon in the upper right corner of your screen. Then, click on My Access, which will show you a listing of all publications to which you have subscribed.

Of course, you can always add a title to your library by calling (800) 827-4242 or visiting the Products section of our website.

Absolutely! We offer four types of online insurance CE curriculums, three of which lead to recognized insurance industry certifications:

• General Insurance CE—more than two dozen commercial lines insurance, personal lines insurance, life insurance, and health insurance courses.
• Construction Risk and Insurance Specialist (CRIS^®)—a specialized program focused on construction risk management and insurance that leads to the CRIS certification.
• Management Liability Insurance Specialist (MLIS^®)—a specialized program focused on professional and management liability continuing education that leads to the MLIS certification.
• Agribusiness and Farm Insurance Specialist (AFIS^®)—a specialized program focused on agribusiness and farm risk management and insurance that leads to the AFIS certification.
• Energy Risk and Insurance Specialist (ERIS^TM)—a specialized program focused on energy insurance and risk management and insurance that leads to the ERIS certification.

Yes! Through IRMI affiliate WebCE, we offer high-quality, low-cost, online insurance prelicense training courses for agents and brokers.

We do! Through IRMI affiliate WebCE, we offer a high-quality, low-cost, online insurance adjuster prelicense training course for the state of Texas. The course includes the Texas license exam, which can be taken online from any state. Since other states reciprocate with a Texas license, it becomes only a matter of filing the paperwork to obtain licenses in 29 additional states.