Agents, Brokers and Account Support Staff

• Quickly learn the right way to read and interpret policy wording that is the foundation of your success.
• Identify mistakes in your competitor's policies to pick up new business.
• Avoid wording and punctuation catastrophes in your current policies.
• Understand mistakes made by claims adjusters so you are prepared to deal with wrongful claim denials.
• Differentiate yourself from your competition and acquire and keep more profitable business as a result.
• Design acceptable and effective manuscript endorsements.
• Train your staff inexpensively!

Risk Managers, Financial Executives & Insurance Buyers

• Identify and correct policy wording problems!
• Avoid costly surprises when a major loss occurs.
• Critically evaluate one insurance proposal against another on the accuracy and appropriateness of policy wording and structure.
• Recognize whether an agent and their staff really know what they are doing.

Underwriters

• Increase your product knowledge.
• Discover and correct policy wording errors and critical punctuation flaws.
• Earn the trust and respect of your agents, brokers, and insureds.
• Get the policy structured right the first time to avoid loss of profitable accounts when errors are discovered later—sometimes the hard way!
• Train your staff inexpensively!

Claims Adjusters

• Make the right coverage call from the start and support the rationale of your claim decisions.
• Structure rock-solid reservation of rights letters.
• Avoid disputes and increase customer retention.
• Train your staff inexpensively and give them what they really need to improve their performance.

Attorneys

• Gives the insight and leverage you need to go toe-to-toe with big coverage firms.
• Secure more clients by differentiating your policy expertise over other lawyers.
• Know when to fight and when to settle.
• Train associates inexpensively on the unique nuances of insurance contract interpretation.

Consultants

• Helps you understand the meaning and legal consequences of policy provisions.
• Provides insight on how to modify policy language to fit a particular risk scenario.
• Provides third-party support for your coverage interpretations.
• Gives you valuable insight for dealing with claims disputes.