Written for both experienced and new insurance professionals, this book
provides a comprehensive overview of how the claims process is handled,
controlled, and managed, and its interrelationship with other functional
Nonclaim professionals will gain a better understanding of how
to improve profitability through effective technical claims handling and
claim management (including proper caseloads), and recognize when and why
a claims operation or TPA is not meeting industry quality standards.
Who Should Buy This Book: Adjusters, Claim Managers, TPAs, Risk Managers,
Underwriters, Program Managers, Insurance Agents, Captive owners,
Captive Managers and Attorneys.
Use this book as a training resource!
Call IRMI Client Services at (800) 827-4242 for bulk order pricing.