FAQs

The following answers the questions that are frequently asked of our customer service representatives. If you have other questions, E-mail them to us. We're here to help!

I would like to be added to your postal mailing list to receive brochures and product announcements. How do I do this?

You sometimes send me multiple copies of the same brochure in the mail. Can you do anything to eliminate this waste?

How do I order?

Does IRMI charge sales tax?

Do you guarantee your products and services?

I am currently a subscriber but have misplaced my manual. What can I do?

How quickly can I receive my order?

Do you offer your manuals over the Internet?

How do I cancel a subscription?

What do I do if I receive a damaged product?

How do I return a product?

Is IRMI a membership organization I can join?

Can I distribute copies of your articles or information from your manuals and website to others?

Does IRMI sponsor the CPCU or other professional designations? How do I earn a professional designation?

I subscribe to one or more of your manuals and have a question that doesn't seem to be answered. Can you help me?

How can I become an Expert Commentator?

I'd like to submit an article or book manuscript for publication by IRMI. How do I do this?

I'd like to speak at your Construction Risk Conference. How do I get on the program?