adjuster
One who settles insurance claims. This typically involves investigation of
the loss and a determination of the extent of coverage. In the context of first-party
(e.g., property) insurance, the adjuster negotiates a settlement with the insured.
In liability insurance, the adjuster coordinates the insured's defense and participates
in settlement negotiations. Adjusters may be employees of the insurer (staff
adjusters) or of independent adjusting bureaus (independent adjusters) that
represent insurers and self-insureds on a contract basis. Public adjusters are
consultants who specialize in assisting insureds in presenting claims to insurance
companies in a manner that will maximize their recovery.
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