IRMI Update

Risk Management & Insurance Commentary, Tips, and Tactics
July 14, 2010 | Issue 231 | ISSN: 1530-7948


In This Issue


Colleague,

What value is a certificate of insurance, anyway? It is common to hear risk professionals proclaim them to be "worthless" due to all the disclaimers that the standard forms include to prevent the certificate from overriding the actual policy language (some risk managers I know call these disclaimers "weasel words").

IRMI Research Analyst Rich Scislowski has spent the last few months reading all the relevant caselaw, insurance regulations, and literature as he considered the issues surrounding this less than perfect approach to documenting compliance with requirements to procure insurance. His full report and conclusions regarding the legal standing, use and value of certificates will be included in the next supplement to Contractual Risk Transfer.

As part of the project, I asked him to come to a conclusion as to whether or not certificates provided on standard forms (e.g., ACORD or ISO) have any value to the receiving party. He developed a list of 10 ways in which they are valuable even though they include disclaimers that prevent the certificate's pronouncements from binding the insurer. Three of the 10 benefits are:

  • Having a certificate makes it easy to identify the insurers, policy numbers, etc., if a claim arises.
  • Issuance of a certificate of insurance is sometimes held to establish long-arm jurisdiction in the forum state. This means that, if a certificate is issued by an out-of-state broker or insurer, the likelihood that the holder could file suit against them in local courts, rather than in out-of-state courts, is increased.
  • Obtaining certificates reinforces commitment to the contract insurance requirements. Caselaw shows that not demanding a certificate can lead a court to conclude that the upstream party has waived the downstream party's obligation to procure the required insurance.

So what additional benefits do you believe are provided by accepting insurance certificates on standard forms as proof of insurance? Assuming that this is the best you can get, is it worth the effort? [See reader responses].

On another note, I've started preparing for a panel I will be moderating at the IRMI Construction Risk Conference, and I need your help with it. Insurance Underwriter Perspectives and Prognostications will feature the leaders of the construction units for five of the most important markets writing contractors and OCIPs: ACE, Chartis, The Hartford, Liberty Mutual, and Zurich. We'll be discussing a wide range of topics, and I'd appreciate your suggestions on what they should be. To share your ideas, just log into the IRMI Group on LinkedIn (or the CRIS Group) and add to the discussion.

All the best,

Jack

Jack P. Gibson, CPCU, CRIS, ARM
President
International Risk Management Institute, Inc.


Risk Tip

Tips for Dealing with the New Insurance Certificate Forms

Late 2009/early 2010, ACORD introduced new certificate of insurance forms with an effective date of December 2009. The new forms do not contain the pledge of previous forms that the insurer will "endeavor to mail __ days' written notice to the certificate holder." They simply state that "... should any of the above described policies be cancelled before the expiration date thereof, notice will be delivered in accordance with the policy provisions."

Below is a summary of how standard policy notice provisions operate. State laws regarding cancellation sometimes require that the length of the notice be altered somewhat, but they do not generally affect who must be given notice.

  • Only the "first Named Insured" of most types of liability policies will be notified of cancellation or intent not to renew.

  • Additional Insureds under liability policies will receive no notice whatsoever.

  • Mortgage holders and loss payees on property policies will be notified 10 days before the insurer cancels for nonpayment, 30 days before it cancels for any other reason, and 10 days before it nonrenews the policy.

  • No one will be notified if the first Named Insured (rather than the insurer) cancels or nonrenews an ISO policy.

This, of course, presents problems for the contracting parties, both for those who want to make sure that insurance is in place and for those who need to show they are complying with the insurance provisions of the contract. It also places agents and brokers in the very difficult position of being expected to provide a service that they are not able to perform.

Unfortunately, there are no perfect solutions to these problems, but here are a few thoughts for mitigating them to some extent:

  • Certificate holders might request that the insured vendor, lessor, or contractor ask its insurer to issue an endorsement providing notice of cancellation to the certificate holder. It is unlikely that all insurers will be willing to comply, however.

  • Certificate holders could modify their contract with the insured to require that the insured give them immediate notice if the policy is canceled or nonrenewed. This has the obvious drawback of depending on the very party who is nonperforming to report the situation.

  • For a variety of legal, risk management, and business reasons, agents and brokers should not generally sign manuscript or ACORD certificates that have been modified to include a required notice of cancellation to the certificate holder.

In this age of ever improving technology, it is a shame that the insurance industry cannot or will not develop a workable solution that meets the legitimate business needs of insureds, certificate holders, and agents/brokers.

By: Brent Winans, CPCU, ARM, Vice President,
Risk Management Services, Plastridge Agency, Inc.
Delray Beach, FL

GET PUBLISHED IN IRMI UPDATE: Send us a practical tip (less than 300 words) for identifying and managing risks, buying insurance, managing claims, or filling gaps in insurance coverages. We'll acknowledge your contribution as we did for Brent. Submit an IRMI Update risk tip.


What's New in Your IRMI Library

Professional Liability Claims: The Risk Professional's Role

Claims submitted under directors and officers (D&O), errors and omissions (E&O), and professional liability policies often involve potentially significant losses. Protection of the policyholder’s interests thus becomes a priority. Because of the increase in the past few years of claims submitted under such policies, it is critical that the broker, agent, or risk manager take steps to assure that any claim is properly and timely submitted and thoroughly handled. The June 2010 issue of The Risk Report discusses how a risk manager, broker, or agent can assist in the claims process. It focuses on critical missteps that are frequently made and how you can avoid them. If you buy or sell management, professional, or E&O liability insurance and subscribe to The Risk Report, be sure to review the checklist of actions to take developed by the experienced claims attorney who wrote this report [Sage/ReferenceConnect or IRMI Online].

For summaries of other new and updated information in your IRMI library, go to What's New on IRMI Online or What's New in SilverPlume Sage.


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