IRMI Update

Risk Management & Insurance Commentary, Tips, and Tactics
June 17, 2009 | Issue 208 | ISSN: 1530-7948


In This Issue


Colleague,

Identity theft is perhaps the fastest growing crime in the world, and thieves will go to great lengths to acquire your personal data. Recently it was reported that scammers posing as state insurance regulators were phoning insurance agents in a few states to tell them they were going to lose their licenses due to failure to provide appropriate paperwork. They then ask for personal data, including Social Security and credit card numbers. Unfortunately, many regulatory agencies still require Social Security numbers, which would make agents less reluctant than normal to give them out under this threat. This is a pet peeve of mine. As a national insurance continuing education (CE) provider, IRMI runs into this all the time.

While many states no longer require Social Security numbers on insurance CE certificates of completion or instructor qualification forms, several still do, including one of the major insurance centers. This then requires us to obtain them from some of our customers and speakers, transmit them on forms or electronic files to the state regulators, and securely store them in our office for future access. For good reason, our customers and speakers object to this practice. So do we.

If this affects you, consider filing a loud complaint to your state insurance superintendent or commissioner. He or she wouldn’t want their Social Security numbers floating around and should understand your concern.

Back to my main topic, identity theft. The key to avoiding this problem is to keep important data away from the criminals. What steps do you take to safeguard your identity that you can share with readers? Please share your thoughts and comments with fellow readers.

The second webinar in our Construction Contract Tips and Tactics series, on the risks imposed by various contract conditions, will take place tomorrow. As a reminder, you can still buy the entire series of six webinars for the price of five and view the archive version of any you have missed.

Thanks for choosing to be a member of the 35,000-strong IRMI Update subscriber family!

Have a great day.

Jack

Jack P. Gibson, CPCU, CRIS, ARM
President
International Risk Management Institute, Inc.


Risk Tip

Be There for Injured Employees

Following an injury, the opportunity to manage both the costs and the outcome begins. Prompt employer contact with the injured employees result in better outcomes overall. Many companies have a dedicated professional who maintains that communication as well as communication with the file handler, nurse case manager, and primary medical provider. This professional makes certain that the employee knows that he has opportunity and responsibility to return to work as soon as possible. Neglected employees often go the wrong sources for answers and, as a result, receive misinformation.

It is important to realize that this is YOUR employee. When an employer lets that important fact slide, the claim becomes costlier and more out of control as the employee founders in a system that is designed, at best, to be adversarial. What other healthcare system allows or encourages us to litigate for care and benefits? Train your employees to report injuries immediately. If they are out of work as a result, be sure they know they can turn to your company for answers to basic questions. Assure them that they will receive answers and make a solid commitment to bring them back into the workplace as soon as they are able. Going this extra mile can add up to a ton of workers compensation premium savings.

By: Simone A. Engelhardt, Sr. Injury Resolution Consultant
CM-Services, Inc.
Plymouth, ME

GET PUBLISHED IN IRMI UPDATE: Send us a practical tip (less than 300 words) for identifying and managing risks, buying insurance, managing claims, or filling gaps in insurance coverages. We'll acknowledge your contribution as we did for Simone.
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What's New in Your IRMI Library

Prevent EPL Claims with Protective Legal Documents

Despite the publicity garnered by large employment-related verdicts and claim settlements, many firms still fail to use the kinds of protective legal documents that might prevent or at least mitigate the costs associated with these claims. The spring 2009 issue of EPLiC discusses how three types of legal documents—"at-will" statements in employee handbooks, "management rights" statements, and arbitration agreements—can be used to reduce employment practices liability exposures. Check it out on the online delivery platform to which you subscribe (or in your print issue):

For summaries of other new and updated information in your IRMI library, go to What's New on IRMI Online or What's New in SilverPlume Sage.


Recent Articles on IRMI.com

New Expert Commentary

There are over 1,100 risk management and insurance articles on IRMI.com. Below you'll find summaries of some recent additions with links to the articles.


IRMI Featured Publication

Get Online Access to an Archive of Critical Risk Reports

Since 1978, The Risk Report has provided risk and insurance professionals with in-depth, well-written articles on important risk management or commercial lines insurance topics each month. Jack Gibson, the president of IRMI, is the managing editor. He identifies the important topics to treat, handpicks leading industry experts to write definitive articles on these topics, and then works with each author to assure that he or she clearly communicates the information you need. See a sample issue and the topical index.

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