IRMI Update—Issue #13

An E-mail Newsletter for Risk and Insurance Professionals
ISSN: 1530-7948
March 20, 2001

In This Issue

Message from the Editor

Colleague,

Who was the most influential person in the insurance industry in the past 25 years? In risk management? Not so long ago I posed those questions to some friends and received very interesting replies.

With respect to the insurance industry, five insurance company executives were mentioned frequently: Hank Greenberg of AIG, Claude Bebear, who built AXA, John Cox, who left INA to head up the then fledgling ACE, Gerald Stephens who built RLI, and Rolf Huppi of Zurich. One attorney was suggested—Gene Anderson, who brought us the continuous injury coverage trigger theory via Keene v INA and introduced the concept of the policyholder attorney. An educator, Edwin S. Overman of the IIA and AICPCU, was recommended because of his tireless efforts to raise the level of professionalism in the industry. And, of course, some agents and brokers were named, primarily Pat Ryan of Aon.

There were fewer nominees of people who have influenced risk management. George Head was mentioned most frequently because of his work as a risk management researcher, writer, and educator. Bob Hedges and Bob Mehr, authors of the first risk management textbook, were also suggested. Lastly, a consultant's name was thrown into the hat: Felix Kloman, founder of Risk Planning Group.

This is an impressive list, but there are many more influential people who are not mentioned. With a couple of exceptions, it is also focused on the United States. With your help, I would like to develop a more comprehensive (and international) list.

Who do you believe has most influenced the insurance industry and risk management profession in the past 25 years? [See reader comments].

Thank you for your support. Have a great day!

Jack

Jack P. Gibson
President
IRMI

Risk Tip

Broaden the Scope of Your Wrongful Termination Coverage. Virtually every employment practices liability (EPL) policy form covers wrongful termination claims. However, a number of circumstances that are functional "first cousins" of such claims may not be included within an EPL policy's definition of "wrongful termination." These perils include:

  • Constructive discharge (a commercial airline pilot is relegated to a desk job)
  • Wrongful deprivation of a career opportunity (a qualified employee is not permitted into a training program that typically leads to advancement within the company)
  • Failure to grant tenure (a highly-qualified college professor is continually passed over for tenure)
  • Wrongful demotion (a supervisor in a factory is demoted to a lower-paying production job without supervisory responsibilities)
  • Wrongful evaluation (an above-average performer receives a performance evaluation indicating only "marginal" performance)

In some instances, one (or more) of these perils may be enumerated as one of an EPL policy's covered "workplace torts." However, it is rare for all five to be encompassed by such definitions. When negotiating with insurers, consider requesting that either the policy's definition of "wrongful termination" or its list of covered "workplace torts" be amended to include all of these perils.

By: Robert A. Bregman, CPCU, CLU, ARM
Senior Research Analyst
International Risk Management Institute, Inc.

Suggest a Risk Tip. Future issues of IRMI Update will include more risk tips from our readers. Send us a practical tip (less than 300 words) for identifying and managing risks, buying insurance, managing claims, or filling gaps in insurance coverages. We'll acknowledge your contribution.

New Expert Commentary

We add new Expert Commentary to IRMI.com every week. There are now 119 articles on IRMI.com, and many more are in production. Below you'll find summaries of some recent additions with links to the articles.

  • Beyond the Policy: Documenting a Business Interruption Claim—Business interruption policies define the nature of the indemnity but do not define the exact documents required to support a claim. This article addresses common and best practices in one of the most important steps toward a smooth settlement—documenting your business interruption claim.
  • The New World of Wireless—The promise of the myriad of wireless options now available and those yet to come is to allow anyone to access network and Internet resources without resorting to plugging in cables. This article explains some recent technology and its management applications.
  • New Stand-Alone E-Commerce Insurance Policies for First-Party Risks—This article discusses some of the issues to consider when reviewing e-commerce policies offering coverage for the following "first-party" risks: natural peril property damage, employee dishonesty, third-party crime/malicious conduct, extortion, computer programming error, and business interruption/extra expense.
  • The Telephone Bug—Telephobia—the fear of using the telephone—is 1 of 12 types of Sales Call Reluctance. This article explains how telephobia can paralyze the most determined salesperson and explains how Threat Desensitization can be used to cure it.

New IRMI Insights

The Registered Professional Liability Underwriter (RPLU) Program—This article explains the RPLU professional designation program sponsored by the Professional Liability Underwriting Society (PLUS), including the purpose, content, and history of the program.

IRMI Products & Services

Personal Risk Management and Insurance Now Available—In the past, IRMI always focused on commercial lines policy interpretation and risk management. After receiving many customer requests, we decided to apply the same meticulous approach to personal lines insurance, and we are proud to introduce a new reference manual devoted to this topic. The initial release focuses on the latest homeowners and personal auto policy forms. It provides annotated policies and explanations of all the countrywide endorsements. The supplement service will soon add information on other coverage lines and personal risk management.

Commercial Liability Insurance Is a Winner in Federal CourtCommercial Liability Insurance, IRMI's comprehensive manual on CGL and umbrella liability insurance, is being cited with increasing frequency in federal and state court decisions. Shouldn't you arm your people with the same information the Eighth Circuit relies on? View a table of contents and order online today.

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