Elise M. Farnham, CPCU, ARM, AIM, CPIW

Elise Farnham writes the personal lines claims column for IRMI.com.

As president of Illumine Consulting, Ms. Farnham provides claims management consulting, continuing education programs, professional and personal development programs, and business ethics programs. Ms. Farnham began her career in the insurance industry in 1973 with Crawford and Company. She became a multiline adjuster and in 1978 was promoted as the first female claims branch manager for the company. She has worked in Texas, New York, and Georgia in senior management positions and has held senior level positions with The Harmonie Group, CSB Group, and GAB Robins, NA.

Ms. Farnham is a member of the CPCU Society. She has previously served the Society as Southeast regional governor, executive committee member, president of the Atlanta Chapter of CPCU, and on numerous task forces, including the Ethics Certification Task Force, the CPCU Claims Section Committee, and chaired the Media Advertising Task Force. She is a member of the education and professional development faculty for the Society with courses on ethics as well as technical insurance and risk management topics. Ms. Farnham also serves as a member of the ARM, AIC, and CPCU Advisory Boards and the Board of Ethical Inquiry for the American Institute for CPCU.

Ms. Farnham is past president of the National Association of Insurance Women (International) (1998/1999) having served on the board of directors for 5 years. She was regional vice president of Region 1 (Northeast). Prior to that, she served two terms as president of NAIW-New York City. Currently, she is a member of the Insurance Professionals of Atlanta. In 2004, she received the AAMGA Achievement Award from the Georgia State Council of NAIW for her contributions to the association. In 2002 and 2004, she was named Insurance Woman of Atlanta, and in 1993, she was chosen National Claims Professional of the Year.

Ms. Farnham is an associate member of The Risk and Insurance Management Society (RIMS) and is a member of their professional development faculty. She teaches the WC Management, Claims Management, and Executive Risk/E&O courses. Ms. Farnham also serves on the Board of Directors for the Registered Professional Adjusters Society.

As an international speaker and author, Ms. Farnham's articles have been published in Business Insurance, Claims Magazine, The Claims Advisor, CPCU Claims Section Quarterly, National Underwriter, Risk Management Quarterly, Today's Insurance Professional and Insurance International (published in the United Kingdom).

Articles on IRMI.com

Personal Lines: Claims

Personal Lines Property Loss Adjusting—Achieving Excellence (October 2008)