Wendy Capland
Wendy Capland writes the Leadership
at All Levels column of the Insurance Industry section of IRMI.com.
Ms. Capland is the founder and president of Vision Quest Consulting, a management
development firm dedicated to developing extraordinary leaders and organizations.
She founded Vision Quest Consulting in 1987 to fill a niche in the field of
executive leadership development by directly linking effective leadership to
specific business objectives. Her bottom-line driven philosophy is drawn from
20 years of experience in human resources, marketing, sales, and organization
effectiveness, working for companies such as Prime Computer and BankBoston,
as well as several entrepreneurial ventures.
Drawing on her expertise, Ms. Capland coaches and consults CEOs, entrepreneurs,
executives, and senior managers who want to increase their personal effectiveness
and that of their management teams. The results are typically dramatic. Organizations
stabilize, productivity increases, turnover declines, revenues improve, and
interpersonal conflicts decrease. Ms. Capland works with many market leaders,
including AT&T, Hale & Dorr, EMC, Compaq Computer, IBM, FleetBoston, PricewaterhouseCoopers,
Unisys, Fidelity Investments, OneBeacon Insurance, Bain & Company, and John
Hancock.
Ms. Capland has written Take it to the Top:
A Guide to Executive Coaching and Mentoring Programs in America's Top Corporations,
and writes a popular monthly Coaching E-Gram
newsletter which is distributed worldwide. She is currently working on a second
book about leadership practices. Her leadership commentaries have been published
in numerous business journals. Ms. Capland is an internationally recognized
speaker, and has been a featured speaker at Inc.
Magazine's CEO 2000 Symposium, the Boston Women’s Network, and International
Coach Federation conferences.
Ms. Capland holds a master's degree in counseling psychology with a concentration
in business management from Boston College, and a bachelor's degree from the
University of Massachusetts, Amherst. She also holds a Master Certified Coach
designation from the International Coaching Federation.
Articles on IRMI.com
Insurance Industry: Leadership Issues
More Leadership
Questions Answered (August 2003)
Ask the Leadership
Expert (June 2003)
How Failure To
Delegate Obstructs Business Growth (February 2003)