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Deming's Deadly Diseases: Obstacles To Avoid So Deming's 14 Points Will Work for You (October 2009)
Deming's Point #14 as Applied to the Insurance Industry (January 2009)
Deming's Point #13 as Applied to the Insurance Industry (July 2007)
Deming's Point #12 as Applied to the Insurance Industry (January 2007)
Deming's Point #11 as Applied to the Insurance Industry (September 2006)
Deming's Point #10 as Applied to the Insurance Industry (June 2006)
Deming's Point #9 as Applied to the Insurance Industry (March 2006)
Deming's Point #8 as Applied to the Insurance Industry (December 2005)
Deming's Point #7 as Applied to the Insurance Industry (October 2005)
Deming's Point #6 as Applied to the Insurance Industry (July 2005)
Deming's Point #5 as Applied to the Insurance Industry (April 2005)
Tom Peters "Hates" Quality but "Loves" Its Principles and Practices (January 2005)
Deming's Point #4 as Applied to the Insurance Industry (September 2004)
Deming's Points #2 and #3 as They Apply to the Insurance Industry (June 2004)
Deming's Point #1 as It Applies to the Insurance Industry (March 2004)
Deming Disciples—Our Industry's Real Leaders? (February 2004)
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