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U.S. Supreme Court Holds Oral Complaint Sufficient To Trigger FLSA's Retaliation Provision

November 2011

Continuing its trend of broad protection of employee retaliation claims, the U.S. Supreme Court ruled 6–2 in March that an oral complaint over timekeeping practices constitutes protected activity implicating the anti-retaliation provision of the Fair Labor Standards Act (FLSA) and that employee complaints need not be written to enjoy statutory protection.

by Paul J. Siegel, Esq.
Jackson Lewis LLP

In Kasten v. Saint-Gobain Performance Plastics Corp., ___ S. Ct. ___, 2011 U.S. LEXIS 2417 (2011), the court remanded for determination, however, the question of whether any complaint made solely to an employer—orally or in writing—falls under the FLSA's protective mantle. Justice Elena Kagan did not participate in the case.

Facts

Petitioner Kevin Kasten alleged that his employer, Saint-Gobain Performance Plastics Corp., terminated him because he made internal complaints to management about the company's timekeeping practices. Without addressing any of the underlying factual issues, the district court ruled that an oral complaint is insufficient to implicate the FLSA's anti-retaliation provision and granted the company summary judgment. The Seventh Circuit Court of Appeals affirmed that ruling.

Oral Complaint Protected

The Supreme Court disagreed and vacated the appeals court decision. Justice Stephen Breyer, writing for the majority, held that the FLSA protects oral complaints. He observed that the FLSA anti-retaliation provision forbids employers from "discharg[ing] or in any other manner discriminat[ing] against any employee because such an employee has filed any complaint or instituted or caused to be instituted any proceeding under or related to" the Act.

Justice Breyer's reasons for deeming oral complaints protected by the FLSA include the following:

  • Certain dictionaries, regulations of federal agencies other than the Department of Labor (which enforces the FLSA), and state statutes indicate that a person could "file" an oral statement.
  • The phrase, "any complaint," used in the statute, suggests a broad interpretation for what constitutes a complaint.
  • Franklin Roosevelt, in promoting the FLSA, said the Act was designed to protect "illiterate, less educated" workers, who might not appreciate fine statutory distinctions.
  • Illiteracy studies from the early part of the 20th century support the view that the FLSA was enacted to allow such marginalized employees to make complaints that would be protected from retaliation.
  • It is appropriate to defer to the Department of Labor, which has taken the position that "filed any complaint" encompasses oral complaints.

Unresolved Issue

Left unresolved in the court's ruling is the issue of whether the FLSA's "filed any complaint" language was meant to include complaints, oral or written, that an employee brings to his or her employer internally, without involving a governmental agency or court filing. Justice Breyer found the question was not appropriate for review.

In Kasten, Justice Antonin Scalia strongly disagreed with the majority, finding that the internal-complaint issue was properly raised by the company in its opposition to Kasten's petition for high court review. According to Justice Scalia, the court was issuing an "advisory opinion" by addressing the oral/writing issue without addressing whether an internal complaint constituted protected activity. On the merits, he would conclude that the "filed any complaint" language meant that FLSA-protected activity "contemplate[d] an official grievance filed with a court or an agency."

Due to the court's refusal to address whether the FLSA prohibits retaliation due to internally filed complaints with an employer, federal courts interpreting retaliation complaints under Kasten are left with the preexisting body of law in their jurisdiction governing whether internal complaints are protected. A New York federal judge recently reiterated that, while many other circuits protect such internal complaints, Second Circuit courts do not under the FLSA. See Son v. Reina Bijoux, Inc., 2011 U.S. Dist. LEXIS 116417 (S.D.N.Y. Oct. 7, 2011).

Within other jurisdictions, internal complaints are entitled to protection. See, e.g., Johnson v. Mikolajewski & Assocs., 2011 U.S. Dist. LEXIS 84918 (N.D. Ind. Aug. 1, 2011) (allegation that internal complaints of unpaid overtime were the reason for the plaintiff's termination survive summary judgment); Palmer v. PSC Indus. Outsourcing LP, 2011 U.S. Dist. LEXIS 33613 (S.D. Tex. Mar. 30, 2011) (internally filing a complaint to "upper management" constituted a protected activity); Deeley v. Genesis Healthcare Corp., 2011 U.S. Dist. LEXIS 32123 (E.D. Pa. Mar. 25, 2011) (verbally requesting and attending a meeting to discuss "why plaintiff's [time entry] data was altered" could constitute protected activity).

Conclusion

This case opens employers to additional liability, as oral complaints under the FLSA are now considered protected activity for purposes of the FLSA. While there is no uniform rule concerning whether internal complaints can be considered protected activity, employers must be mindful of the controlling standard within their jurisdiction. Employers must factor the Kasten decision into their decision-making going forward, particularly where adverse employment actions (such as termination) are being considered.


Opinions expressed in Expert Commentary articles are those of the author and are not necessarily held by the author's employer or IRMI. Expert Commentary articles and other IRMI Online content do not purport to provide legal, accounting, or other professional advice or opinion. If such advice is needed, consult with your attorney, accountant, or other qualified adviser.

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