Robert J. Kreuzer

Director, Claim Services – Construction Defect Travelers 90 Lamberton Road Windsor, CT 06095 Phone: (860) 277–7601 Fax: (877) 426–3490

Mr. Kreuzer is one of the presenters for Workshop W3, “Preventing and Defending Construction Defect Claims,” on Wednesday morning. He came to Travelers in 2000 from the construction industry, where he worked for a large construction manager overseeing various risk management programs, including claims management and safety operations. During his career in the construction industry, Mr. Kreuzer has overseen risk management programs on various construction projects, including high-rise ground-up construction, high-rise renovation projects, water and wastewater treatment facilities, and airports. Among these are the Reagan National Airport ($250 million), Austin-Bergstrom International Airport ($150 million), Boston University School of Management ($72 million), Norwalk Wastewater Treatment Facility ($30 million), Greenwich Hospital ($80 million), and the Quantico Marine Manpower Center ($35 million).

During his tenure at Travelers, Mr. Kreuzer has managed and mentored a team of construction risk control specialists in performing risk assessments, safety management audits, and various safety and health training with significant emphasis placed on contractual risk transfer techniques. Mr. Kreuzer also was a key contributor in establishing construction claim investigation protocols for multiple lines of business.

Currently, Mr. Kreuzer is leading a team of construction forensic consultants who work closely with claim professionals with an emphasis on construction defect and large property damage claims. Mr. Kreuzer’s team has participated in more than 2,000 different construction defect claims where project owners have levied allegations of defective workmanship.