Guarantee
IRMI Newsletter Guarantee
You can cancel any newsletter subscription at any time and we will return
the unused portion of the subscription fee.
IRMI Manual Guarantee
If you are not completely satisfied with a new IRMI manual in print format,
return it in good condition within 30 days of receipt for a full refund of the
purchase price. After the first year, you can cancel a print manual's supplement
service at any time and we will return the unused portion of the subscription
fee. (The supplement service during the first year of your purchase is free.
Thus no refund is available for canceling during the first 12 months.)
You can cancel a subscription to IRMI Online at any time (by calling us and
deleting all related files from your computer system) and we will return the
unused portion of the subscription fee.
IRMI Book Guarantee
If you are not completely satisfied with a new IRMI book, return it in good
condition within 30 days of receipt for a full refund of the purchase price,
less shipping costs.