IRMI Update—Issue #112

An E-mail Newsletter for Risk and Insurance Professionals
ISSN: 1530-7948
May 3, 2005

In This Issue

Message from the Editor

Colleague,

Certificates of insurance are a big source of frustration to risk and insurance professionals. While they are required to evidence compliance with contractual obligations to procure certain types of insurance, much to the consternation of certificate holders, the standard forms used in the United States contain several "escape clauses" designed to make them nonbinding on the issuing insurer. As a result, the lowly certificate has little credibility, and much time and effort is expended by people trying to compensate for that fact.

While the "escape clauses" (the purpose of which is to avoid having the certificate override the policy's coverage terms) are justifiable, I don't understand why insurers can't promise to send certificate holders notice of cancellation. The "endeavor to give notice of cancellation" provision was included in standard certs back in the days when it took entire buildings to hold computer systems. Today's technology should allow insurers to promise certificate holders a notice if the policy is canceled or not renewed and to easily make good on that promise.

In fact, this is the easiest change to negotiate on certificates of insurance. Many insurers allow their field underwriters to agree to do so. In my book, it is long past time for insurers to commit to certificate holders that they will provide such notice. What do you think? Am I missing something here, or should the industry make this little concession in the standard certificate forms? [See reader comments].

On another note, I would like to ask you for a favor. The subscriber list for IRMI Update has hovered around 29,000 for over a year now, and I'd really like to see it grow to 30,000. Would you please recommend it to a few colleagues or clients who would benefit from the articles and commentary? I would sure appreciate your help. They can sign up here.

Have a great day.

Jack

Jack P. Gibson, CPCU, CRIS, ARM
President
IRMI

Risk Tip

Insuring Potential Liability for Fax/E-Mail—A number of plaintiffs are pursuing class action suits for violation of the Telephone Consumer Protection Act (TCPA) for improperly sending faxes to recipients who did not solicit them. These communications, known as "blast faxes," can create significant liability. Hooters recently settled such a claim for nearly $9,000,000.00, following entry of a judgment against it for $11,889,000. See Hooters of Augusta Inc. v American Global Ins., 272 F Supp 2d 1365, 1379 (SD Ga 2003). Hooters procured coverage under the "advertising injury" offense for "oral or written publication material that invades the privacy of another" which is presently on appeal to the 11th Circuit. With one recent exception (an opinion from the 7th Circuit applying Illinois law which an Illinois state court judge subsequently refused to follow), courts have uniformly found coverage for such claims.

A new ISO exclusion, CG 00 67 03–05–Exclusion—"Violation of Statutes that Govern E-Mails, Fax, Phone Calls, or Other Methods of Sending Material or Information," was introduced in March of 2005. Similarly, while multimedia policies typically include coverage for "invasion of privacy" where the alleged wrongful conduct emanates from internet related activity, most of these policies contain exclusions for liability "for or arising out of the transmission of unsolicited commercial e-mail messages and faxes." Both exclusions appear to impact claims under the Can-SPAM ACT of 2003, effective in 2004 which prohibits transmission of unsolicited e-mails.

Risk managers would be wise to either seek to remove these exclusionary endorsements by negotiation or procure a form of CGL/umbrella or multimedia/cyberspace policy that does not yet contain these exclusions. The latter course is easier but requires careful review of pertinent policy forms. It is therefore critical in this renewal cycle to see the full policy form with all endorsements before acquiring CGL/umbrella coverage.

By: David Gauntlett
Gauntlett & Associates
Irvine, CA
dag@gauntlettlaw.com
www.gauntlettlaw.com

Suggest a Risk Tip. Send us a practical tip (less than 300 words) for identifying and managing risks, buying insurance, managing claims, or filling gaps in insurance coverages. Submit your tips. We'll acknowledge your contribution as we did for David.

New Expert Commentary

There are now 659 risk management and insurance articles on IRMI.com. Below you'll find summaries of some recent additions with links to the articles.

  • Commercial Property/Casualty Premium Rates Continue to Soften—The Council of Insurance Agents & Brokers survey shows a continuing significant decline in premiums, with most large and medium accounts showing a 7–10 percent drop in premium.
  • School Violence—The potential for school violence has led many school systems to either implement a school violence prevention program or augment the one already in place. Dr. James Madero explains.
  • Unexpected Hazardous Materials—What Do You Do When the Owner Says "Keep Going"?—As Mike Loulakis relates the lesson learned from a recent case, contractors cannot simply sit back and raise unsubstantiated fears about a contamination problem when faced with an undoable deadline.
  • Silica—The Next Environmental Issue—Silica exposure can be deadly. Jeff Slivka discusses the mineral, how it kills, the workplace hazard, and the insurance and risk management implications.
  • Why the COSO Frameworks Need Improvement—Matthew Leitch looks at the recent "Enterprise Risk Management—Integrated Framework," pointing out weaknesses that need to be rectified before it becomes an internal control standard.
  • Sales and Use Tax Bonds—Sureties must act quickly upon receipt of a notice of claim from taxing authorities to avoid liability for interest and attorney fees. Marilyn Klinger explains.

What's New in IRMI Online

We have recently updated IRMI Online to include the latest issues of our newsletters, The Risk Report, Captive Insurance Company Reports, and Strategic RM, as well as supplements to a number of the reference manuals. See a summary of all the new stuff with direct links into the publications.

New IRMI Insights

RIMS 2005: Spitzer's Legacy—Jack Gibson chronicles the debate over broker compensation and contingency commissions that took place at the annual RIMS conference, provides links to other source material on the web, and offers his own thoughts as to the changes that will occur.

Attend the Captive Choice Seminar

Is a captive the right choice for your company or clients? Learn the key differences between the various alternative captive approaches and how they compare to other "ART" programs. Avoid costly mistakes when formulating your captive business plan.

Spend only 2 days out of the office in this intensive program led by Kate Westover. Seating is limited—register today for Dallas or Orlando! Get pricing, see testimonials, and view the agenda. Plus, obtain insurance CE credit for most states. Satisfaction guaranteed!

See the Top 7 Reasons You Need Contractual Risk Transfer

This one-of-a-kind reference manual is the industry's most thorough explanation of how to allocate risks in all types of contracts. You'll save hours of drafting time with "boilerplate" insurance clauses. Use the state-by-state analyses of how the courts interpret hold harmless and indemnity clauses to bulletproof your clauses. Explains when and how to require additional insured status. Plus, many more strategies to protect your company!

New information recently added on these topics:

  • Surety bond requirements
  • The 2004 additional insured endorsements
  • Permissible scope of indemnification in a given jurisdiction
  • CGL insurance requirements in construction contracts

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