IRMI Update—Issue #77

An E-mail Newsletter for Risk and Insurance Professionals
ISSN: 1530-7948
November 18, 2003

In This Issue

Message from the Editor

Colleague,

We've been hearing a lot lately about the danger of impending insurer insolvencies. Stewart Economics was recently commissioned by the Council of Insurance Agents and Brokers (CIAB) to study insurer insolvency, and their report, "Managing Insurer Solvency 2003," is sobering.

One of their conclusions is that, "A lot of exits are coming. They will not come all at once, but they will come sooner or later. They will not all be by acknowledged insolvency. Some will be called restructuring or merger or strategic repositioning or discontinued operations or outsourcing of claims administration. But by any name they will be exits in the face of impending failure."

My purpose in raising this issue is not to delve into causes or potential preventative actions that regulators or insurance company managements might take. Instead, I wonder what actions agents, brokers, and insurance buyers should take to minimize the impact of what the Stewarts seem to think is inevitable. Sure, you check the S&P rating and the A.M. Best rating, but what else can you do? Are business executives willing to pay a higher premium to obtain their insurance from the most financially fit insurers? If you are an agent/broker and an insurer seems to be going down hill, do you stick with it or do you move all your accounts elsewhere? If you are risk manager, do you accept short rate cancellation costs to move mid-term? Is this something to worry about and try to manage, or should we just hope it doesn't happen to our company or our clients? [See reader comments].

The IRMI Update readership continues to grow, largely due to subscribers who forward the issues to their colleagues with recommendations to subscribe. If you are one of the many readers who have recommended IRMI Update to others, I am very grateful. If you haven't done this yet, please consider doing so. As you know, anyone can sign up by going to our web site.

Here in the United States, we're headed into the Thanksgiving Holiday next week. There is certainly no better time than now for me to express our appreciation for the trust and confidence you place in IRMI by subscribing to our publications. Thank you very much.

Have a great day.

Jack

Jack P. Gibson
President
IRMI

Risk Tip

Choose Your One Broker Carefully—My advice to any risk manager would be to choose your broker carefully. Since most large brokers represent the same insurers, there is no reason for two, three, or four brokers to even be involved in a renewal situation. It only muddies the water, confuses the underwriters, wastes your time that could be devoted to other risk management issues, and doesn't guarantee the best outcome.

My advice is to look at what each broker can offer your business in terms of:

  • What they bring to the table in terms of services
  • What is their industry reputation?
  • What are their credentials?
  • Check client references.
  • Get a list of insurers represented and their firm’s loss ratios with them.
  • How much experience do they have handling accounts similar to yours?

Rather than competitively bidding your insurance program among a number of agents and brokers, I recommend you make your decision on the broker, and then let the broker have control of marketing your account.

By: Gene Seago, CST
Merritt & McKenzie, Inc.
Atlanta, GA
E-mail: gsseago@merrittmckenzie.com

Suggest a Risk Tip. Future issues of IRMI Update will include more risk tips from our readers. Send us a practical tip (less than 300 words) for identifying and managing risks, buying insurance, managing claims, or filling gaps in insurance coverages. We'll give you credit for your contribution.

New Expert Commentary

There are now 475 articles on IRMI.com, and many more are in production. Below you'll find summaries of some recent additions with links to the articles.

IRMI Products & Services

Classification Cross Reference Updated—IRMI's popular Classification Cross Reference has been updated and is now available in print and electronic form. The new twelfth edition has been updated to reflect classification code changes in the last few years and expanded to include more entries and additional refinement of the cross references. The handy book cross indexes NCCI, ISO, NAICS, SIC, and seven independent workers compensation state classification codes. It is an invaluable tool for underwriters, premium auditors, CSRs, and rating technicians.

Training & CE

Time is Running Out to Get 2003 CE—If you're still scrambling to fulfill your continuing education (CE) requirement for 2003, IRMI has the answer with online courses that are easy to take and informative as well. One new course is IRMI Commercial Auto Insurance, which provides an introduction to commercial auto insurance, focusing on the standard coverage forms developed for this line by Insurance Services Office, Inc. (ISO). It examines some of the motor vehicle statutes, the public policy issues behind them, and their effect on various types of commercial auto coverages. For more information or to order one of these or other CE self-study courses, see the Training and Education section of IRMI.com.

Featured Expert Commentator

Rolf Neuschaefer contributes articles on surety bonding tips and tactics for IRMI.com, and has done so since March 2001. Mr. Neuschaefer has been active in the surety bond business for over 30 years, serving in various underwriting and management positions in five different Aetna field offices. He retired as field vice president from Aetna/Travelers after 28 years of service and joined the Robert E. Harris Insurance Agency, Inc., where his focus has been on contractor bonding and insurance. For more information on Mr. Neuschaefer, see his full biography and a list of his articles.

IRMI Construction Risk Conference

Over 1,200 Attend 23rd IRMI Construction Risk Conference—Over 1,200 attendees are meeting in Chicago today for the 23rd Construction Risk Conference. The volatile market has hit the industry hard, and they are learning about available options and networking with others in the same boat. With help from sponsors such as AIG, CNA, Zurich, Liberty Mutual, Marsh, and others, IRMI offers an experience that is as enjoyable as well as educational. In our next issue of IRMI Update we'll announce this year's Gary E. Bird Horizon Award and Words of Wisdom Award winners. We'll also give you links to the conference speakers' handouts. In the meantime, learn more about the conference, how to become a sponsor, and future dates and locations on our Web site.

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