IRMI Update—Issue #6

An E-mail Newsletter for Risk and Insurance Professionals
ISSN: 1530-7948
December 5, 2000

In This Issue

Message from the Editor

Colleague,

One of the questions posed to the industry panel at last month's IRMI Construction Risk Conference was, "Do you think the soft market caused insurance buyers to lose their focus on safety and risk control?" Dan Fordice, vice president of Fordice Construction Company and chair of the AGC's Risk Management committee, answered on behalf of the construction industry with an emphatic, "No!" He explained that in 1985, insurers blamed the price increases on contractors' inadequate attention to safety. "We listened and that isn't the case now," he claimed.

I tend to agree with Dan, at least for the mid-size and large firms in the construction industry. The cost of risk's major influence on profitability for this industry gives a big incentive to implement safety programs. Perhaps as important, risk control and safety have become major competitive issues in this industry with more and more owners considering safety records in selecting contractors.

However, I suspect this may not be the case in many other industries. The temptation to try to delegate risk management with a premium payment has been strong during the last decade of cheap insurance and low deductibles and retentions. Of course, those organizations that do not have well-established safety cultures with proven track records will be the ones most challenged by this changing marketplace. Perhaps this will prove out the old saying, "You can pay me now or pay me [much more] later."

What do you think? Have corporations and public entities been paying adequate attention to risk control? If not, will it hurt them now or later? What should an organization do now if its risk control program is lacking? [To see what readers had to say, go to IRMI Update #7.]

Have a great day!

Jack

Jack P. Gibson
President
IRMI

Risk Tip

GL Subsidence or Earth Movement Exclusion Is Unacceptable! The construction defect fiasco in California led to the creation, by the specialty insurers, of the subsidence exclusion for attachment to the commercial general liability policies of homebuilders. Originally the exclusion applied only to completed operations property damage and was limited to subsidence generally caused by foundation failures. It has evolved into the contractor's worst nightmare.

Many companies have extended the subsidence exclusion into an "absolute earth movement exclusion" including earthquake and are using it for all contractors. Most no longer limit the exclusion to either the property damage or completed operations hazard. One admitted regional insurer puts the exclusion on every policy it issues. Since the exclusionary language is so broad, it would be strictly interpreted against the finding of coverage. The courts in California have been of no help in mitigating the negative effects. See Blackhawk Corp. v Gotham Ins. Co., 54 Cal App 4th 1090.

This problem is no longer limited to California nor to specialty insurers. A major national insurer specializing in contractors has recently added an absolute subsidence exclusion for use in Arizona, Colorado, and Nevada. Insurers may use this endorsement wherever market conditions allow.

Why the big concern for most contractors?

  • No coverage for bodily injury arising out of a trench collapse on an ongoing job
  • Possible coverage problems arising out of equipment upset
  • Any earthquake induced bodily injury or property damage is excluded
  • Subcontractors may have this exclusion on their policies

What can you do to eliminate or mitigate the problem?

  • Use a different insurer—even California has A-rated insurers with minimum exclusions
  • Request the exclusion be deleted—especially for premiums over $35K
  • Obtain separate subsidence coverage where available
  • Require your subs to disclose all exclusionary endorsements during bid process
  • Obtain a side letter from the insurer limiting the areas where the exclusion applies

Large general contractors and public entities, such as Caltrans, are becoming more and more sensitive to the use of exclusionary endorsements on policies where they are named as additional insureds. There is a requirement on both the Caltrans insurance specifications and the AGC of California standard form subcontract that exclusionary endorsements be set forth in the insurance certificates.

By: Robert G. Mahan ESQ
Managing Member
Mahan Insurance LLC
Carlsbad, CA & Mystic, CT
RGMahan@mahaninsurance.com

Suggest a Risk Tip. Future issues of IRMI Update will include more risk tips from our readers. Send us a practical tip (less than 300 words) for identifying and managing risks, buying insurance, managing claims, or filling gaps in insurance coverages. We'll acknowledge your contribution as we did for Bob.

New Expert Commentary

We add new Expert Commentary to IRMI.com every week. There are now 88 articles on IRMI.com, and many more are in production. Below you'll find summaries of some recent additions with links to the articles.

  • The Super Wrap-Up Administrator—The job of the wrap-up administrator is a super-human one. This article breaks down the myriad of wrap-up administrative responsibilities by project phases, explaining what tasks are performed in each.
  • Copyright Infringement Pitfalls in the Online Arena—There is a tendency to assume that something acquired for free is public domain, particularly as respects material on the Internet. This can be a very costly assumption. Discover the copyright pitfalls and learn how to avoid them in this insightful article.
  • What Does an Additional Insured Endorsement Cover (Part 2)—If your contract doesn't specify what type of additional insured (AI) coverage is required, it is quite possible that a very restrictive manuscript endorsement will be used. Learn about manuscript AI endorsements, their pitfalls, and how courts have interpreted—and refused to interpret—them.

20th IRMI Construction Risk Conference

Paul Day Receives Construction Risk Management Best Practices 2000 Award. Paul Day of Cianbro Corporation has been honored as the winner of the 2000 Construction Risk Management Best Practices Award. Mr. Day was recognized for the design and implementation of a behavior based/continuous improvement safety process at a complex and challenging bridge rehabilitation project. Read more about this award and its winner.

IRMI Products & Services

The firming insurance market is causing resurgence in the use of retrospective rating, large deductibles, self-insurance, captives, and other sophisticated risk financing plans. With little need to use these vehicles in recent years, many insurance and risk professionals have not kept their skills and knowledge up to speed. IRMI offers three publications that can put your team back on the alternative market fast track. Give your coworkers these tools to turn hard market challenges into opportunities.

  • Risk Financing—This detailed reference manual (1,500 pages) is a blueprint for evaluating, choosing, and implementing the best risk financing options, from deductible programs to captive insurers.
  • Captive Insurance Company Reports—Every month CICR gives risk professionals insightful tips for optimizing the performance of the insurance companies they own, manage, or advise—from insuring benefits to analyzing the components of a captive's expense ratio.
  • Financing Risk & Reinsurance—Monthly issues of FRR explore the leading edge of the risk management and insurance industry with its coverage of risk securitization, financial reinsurance, and enterprise risk management.

Your View—Experience, Training, and the Firming Market

In last month's editorial, Jack expressed concern that the lack of hard market experience, layoffs of middle management personnel, and reduced emphasis on training and education would pose significant challenges for the industry if the trend toward a hard market continues. The 30 readers who responded overwhelmingly agreed. Below are excerpts from their e-mails. (See IRMI Update #5 to read last month's editorial.)

  • Our company faces the challenge of asking our post-1986 marketing underwriters to achieve rate increases through post-1986 producers who deal with post-1986 clients. Each party has been schooled in a buyer's market that applauded "the deal" at the expense of sound business practices. We counsel, we lead, and we educate our people.

Underwriting Manager

  • I find myself having to devote a disproportionate percentage of my time to coaching and mentoring younger underwriters in the skills needed to pursue pricing increases necessary to achieve profitable results. They tend to react to producer requests for inadequate pricing or unnecessary coverage extensions as though they were non-negotiable demands. One of the performance standards I use to critique these people is how well they acquire the skills AFTER being coached.

Underwriting Manager

  • I recently witnessed my son having to deliver for the first time in his career a significant increase on a large client and it reminded me to a minor extent of July 1984 and the stress and, quite frankly, embarrassment and concern I experienced in delivering abrupt and enormous changes in prices and availability to clients.

Retail Agent

  • People need to train themselves into becoming an expert in something. That is the key to a long-term insurance career.

Wholesale Broker

  • Here is what I think insurance companies should do to prepare for the "hard market":
    • Top management should actively recruit experienced insurance people to run an insurance company—preferably CPCUs.
    • Bring underwriting back, and increase its importance. An insurance company will not survive without proper underwriting.
    • "Beef up" middle management, and develop realistic training budgets to train and develop the line workers.
    • Increase technical training with formal training programs for underwriters. Special emphasis should be placed on negotiation skills.
    • Management should strongly support insurance education through semester courses and workshops. The importance of obtaining professional designations, such as CPCU, should be emphasized.

Retired Underwriter

  • Companies should run the "boot camp" you describe for their agents so they know precisely what is needed for a submission that allows an underwriter to make a distinction between the good and not-so-good risks. Finally, agents better prepare their not-so-good clients for the reality that the free ride is over.

Risk Manager

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