Insurance CE Course Descriptions

Below is a list of the insurance continuing education courses currently offered by IRMI and a brief description of each. Most are approved for insurance CE credit in every state, but check the course catalog for your state in our insurance CE Learning Center for verification. Our CRIS continuing education courses are not included on this page; refer to the CRIS-CE.com site for descriptions of the available CRIS courses.

Insurance Continuing Education Courses from IRMI

Insurance CE Course Descriptions

Additional Insured Status

This intermediate to advanced level course is an in-depth examination of additional insured status under the CGL, umbrella and excess, automobile, commercial property, and workers compensation insurance policies. The topic of additional insured status is a challenging one. Many misconceptions result when adding contracting parties to one another's insurance policies as additional insureds. There is also the tug-of-war between insurers and indemnitors who want to limit the scope of additional insured coverage under their policies and the indemnitees who want to maximize coverage under the policies of the indemnitors. Added to this, the interaction of additional insured status with indemnity clauses, insurance requirements, and other contract provisions is unique and complex. These complications have resulted in numerous coverage disputes and, consequently, a number of revisions to standard insurance policy forms and additional insured endorsements. Litigation continues unabated, however, and the controversy and confusion surrounding additional insured status under primary and umbrella liability policies, indemnity agreements, and certificates of insurance persists. The reasons for requiring, methods of achieving, and problems associated with additional insured status under the various policies are examined. This course is designed to assist insurance and risk professionals in understanding how to develop more effective contractual risk transfer programs and deal with coverage disputes that arise.

Commercial Auto Insurance

This insurance CE course provides an introduction to commercial auto insurance, focusing on the standard coverage forms developed for this line by Insurance Services Office, Inc. (ISO). It examines some of the motor vehicle statutes, the public policy issues behind the statutes, and the effect of these statutes on various types of commercial auto coverages. The course takes a broad look at some of the most common types of statutes, and also some of the most common provisions of those statutes. From there, the course moves on to a detailed analysis of the business auto coverage form, the motor carrier and truckers coverage forms, and the garage coverage form. Following that is a review of common endorsements to modify a policy's provisions, expand or restrict coverage, add additional insureds, and tailor the policy to apply to specific types of risks. For each of these coverage forms discussed, primary emphasis is on the auto liability portion of the policy. Auto physical damage coverage is also discussed. In addition, trailer interchange coverage and garagekeepers coverage are explained.

Commercial General Liability

This course provides an introduction to general liability insurance, focusing on the standard coverage form developed for this line by Insurance Services Office, Inc. (ISO). It explains the theory of legal liability, the ways in which one person or organization can become legally liable to another, and the liability risks that can—and cannot—be addressed through general liability insurance. The course looks briefly at the historical development of general liability coverage forms and the ways in which the ISO commercial general liability (CGL) coverage form has evolved since its introduction in 1986. From this historical perspective, the course then moves on to a detailed analysis of the CGL coverage form, using the same organization as the form itself, as follows.

  • The Insuring Agreements, which define the scope of coverage and the triggering incident—the occurrence of injury or damage, the offense, or the making of a claim against the insured—which brings the policy's coverage into play.
  • Who Is an Insured, which enumerates the persons and organizations that have "insured" status under the policy and on whose behalf covered claims will be paid.
  • Policy Exclusions, which limit the applicability of the insuring agreement with respect to specific types of injury and damage.
  • Limits of Insurance, which specify how much the policy will pay on behalf of the insured for each covered claim.
  • Policy Conditions, which define the rights and duties of insurer and insured under the policy.
  • Endorsements, written changes attached to the policy that modify its provisions, expand or restrict coverage, add insured persons or organizations, and tailor the policy's applicability to specific types of risk.

Commercial Lines 101

This insurance CE course discusses commercial lines insurance, which concerns financial protection for businesses and corporations, as compared to personal lines insurance which focuses on protection for individuals and families. Examples of commercial lines policies include the building and personal property coverage form, commercial general liability (CGL) policy, business auto policy (BAP), and workers compensation policy.

This course is geared to individuals with little or no experience in the field of insurance. For example, it begins with a general discussion about how insurance operates and how it is defined as well as providing some basic insurance terminology. The course also discusses contract principles and the distinctive characteristics of insurance contracts.

The course then looks at some big picture issues, such as the operations and practices of the insurance industry. This includes an overview of the role of the agent and broker, the claims adjusting process, claims administration, and underwriting practices. This is followed by a discussion of insurance regulation, focusing on the role of the courts, statutory law, and the responsibilities of the state's department of insurance.

The anatomy of an insurance policy is also reviewed, with discussions about declarations, covered perils, exclusions, definitions, conditions, and endorsements.

The course then shifts its focus to different types of commercial lines insurance. Property insurance policies are addressed first, with attention paid to the building and personal property form. Liability policies such as the CGL insurance policy and the commercial umbrella liability policy are then summarized. A brief overview of professional liability policies is also provided. In addition, the business auto policy (BAP) is reviewed; the course concludes with a discussion of workers compensation insurance. The course does not cover life insurance, health insurance, or employee benefits.

This introductory course will equip the student to meet eight educational objectives, including an understanding of the following.

Commercial Property Insurance

IRMI on Commercial Property Insurance is an intermediate- to advanced-level insurance CE course about commercial property insurance, based on the standard commercial property insurance forms developed by Insurance Services Office, Inc. (ISO). It begins with an overview of some basic concepts and information about commercial property insurance in general, and then proceeds to a fairly detailed examination of the following standard commercial property forms:

  1. Building and personal property coverage form (CP 00 10)
  2. Causes of loss form—basic (CP 10 10)
  3. Causes of loss form—broad (CP 10 20)
  4. Causes of loss form—special (CP 10 30)
  5. Business income and extra expense coverage form (CP 00 30)
  6. Business income coverage form without extra expense (CP 00 32)
  7. Extra expense coverage form (CP 00 50)
  8. Business income from dependent properties—broad endorsement (CP 15 08)
  9. Business income from dependent properties—limited form endorsement (CP 15 09)
  10. Extra expense from dependent properties (CP 15 34)
  11. Utility services time element endorsement (CP 15 45)

In addition to examining the provisions of these forms, the course also addresses coinsurance compliance and avoidance, how to select limits of insurance for both direct damage and time element coverage, and how to correctly identify major time element loss exposures.

Common Features of Professional and Executive Liability Policy Forms

This course is designed to provide a moderately experienced insurance person with an in-depth look at the important provisions common to nearly all types of professional liability (PL) and executive liability (EL) insurance policy forms. The four major types of provisions this course analyzes are: (1) insuring agreements; (2) limits, deductibles/retentions, and coinsurance; (3) conditions, and (4) exclusions. The course concludes with a section addressing coverage coordination issues, whereby professional and executive liability policies must be coordinated with each other and with other types of insurance coverage.

Construction Insurance

This is an advanced level course—the material contained in this course is aimed at insurance professionals who have been working in the property-casualty insurance lines for some time, discussing issues that arise when insuring construction contractors. The number and type of construction-related lawsuits continue to swell, and the insurance products and methods of handling this risk have evolved and grown accordingly. In addition to the more obvious risks contractors face—injury to workers or third parties and damage to the property being constructed or being used in construction—myriad legal, environmental, and contractual risks also exist. Often, the contracts specify who will buy certain types of insurance, as well as minimum coverage requirements. The construction contracts further allocate responsibility for various types of risks and losses that might occur in connection with the contracted work. Fundamental elements of a contractor's insurance program—including builders risk insurance, general and umbrella liability insurance, workers compensation and employers liability insurance, automobile and contractors equipment insurance are examined in some detail, with an emphasis on the unique applications of these coverages to contractors. The purpose and function of owners and contractors protective liability insurance is also explained. No discussion of contractors insurance would be complete without examining surety bonds. The mechanics of bid, payment, and performance bonds are explained, including the unique features that differentiate bonds from insurance policies. Underwriting criteria are also be examined.

Directors and Officers Liability

This intermediate level course provides detailed information on D&O liability and insurance. It begins with an overview of exposures faced by today's directors and officers, their duties and responsibilities, statutory provisions affecting their liability, and defenses to claims. Underwriting factors, claim data, controlling losses, and policy coordination are addressed. An in-depth analysis of D&O liability coverage is provided, including explanations of its two distinct coverages, liability coverage for the individual directors and officers of the parent organization and corporate reimbursement or entity coverage and what is covered by each. Claims provisions, limits, deductibles, retentions, coinsurance, and noncumulation provisions are addressed as well as policy exclusions, coverage triggers, and implications of policy applications. While D&O liability is a complicated topic, this course explains it in a way that is comprehensive, clear, and understandable.

Directors & Officers Liability Insurance Coverage

This course is designed to give a moderately experienced insurance person a detailed look at the key provisions contained within a corporate directors and officers (D&O) liability insurance policy and how they function within various claims scenarios. The course begins by describing the policy's three key insuring agreements and then examines the covered persons, covered organizations, and covered acts provisions. Next, it analyzes two of the policy's most important defined terms: "covered damages" and "covered losses." It continues with an analysis of the extent to which the policies cover employment practices liability exposures and describes the policy's defense coverage provisions and defense procedures. The manner in which a D&O policy's limits, retentions, and coinsurance provisions apply is considered next, followed by a look at the policy's most important conditions. The course reviews the exclusions section of the policy and the claims-made coverage trigger provisions. The final chapters analyze excess D&O liability policies and provide an overview of the specialized policy forms written to cover privately-held companies.

Employment Practices Liability

This insurance CE course provides an introduction to both the legal liability exposures that give rise to employment-related claims and the insurance policies that have been developed to cover these liabilities. The first major section of the course begins with a look at workplace demographic and organizational "megatrends" and analyzes how such developments have created a myriad of liability exposures for employers. Next is a discussion of federal employment laws and an analysis of how these statutes have also produced a host of liability exposures for employers. The second segment of the course examines the process by which employment practices liability insurance (EPLI) coverage is underwritten. It continues with a discussion of how such coverage must be coordinated with other, related policies (e.g., directors & officers liability insurance), and concludes with an analysis of methods to prevent and minimize the frequency and severity of employment practices liability (EPL) claims. The final portion of the course focuses on the insurance policies that have emerged to cover the employment practices liability exposures that were analyzed in the first section of the course. It begins by analyzing the organizations, persons, acts, and types of damages to which EPLI policies apply. This segment continues by examining the claims management provisions, limits, deductibles, and coinsurance provisions found within the policies and concludes with an analysis of the exclusions and claims-made coverage triggers found in EPLI policies.

Ethics Considerations for P&C Insurance Professionals

With a premise that ethics is good business, this CE course avoids academic and philosophical discussions to focus on some of the practical considerations for insurance agents, brokers, and adjusters. It discusses the concepts of ethical behavior, conflicts of interest, and some of the real world ethics failures that hit the headlines in recent years. The ways people can gain the trust and confidence of others—and succeed in business—by demonstrating ethical behavior are examined. It looks at the objectives of ethics codes, provides examples of ethics codes, and gives guidance on how to draft an ethics code for a business. Lastly, it challenges the reader to think about ethical decision-making with real world case studies of various ethical dilemmas encountered in insurance sales, claims, agency management, and underwriting.

This course is intended for insurance professionals at all levels of experience and counts towards the mandatory ethics CE course requirement that many states impose. Although the examples and case studies are specifically designed for the property-casualty insurance industry, the concepts explored are also applicable to life and health insurance agents and brokers.

Expert Commentary: Trends and Issues in Risk Management, Insurance, Claims, and Law (Oklahoma)

This insurance continuing education course provides commentary on current trends and issues in the field of property/casualty insurance, with an emphasis on risk management, insurance, claims, and legal trends and issues. It meets state elective CE requirements for Oklahoma. The course is a compilation of articles written by Expert Commentators for the International Risk Management Institute (IRMI) Web site—www.IRMI.com. These articles have been selected by the IRMI editorial board as representative of some of the more significant events and issues that are associated with the industry today. They offer insight and information that insurance producers can apply in the field, to the benefit of their clients and their practice.

Fiduciary Liability

Fiduciary liability insurance coverage became available on a widespread basis during the mid-1970s, even though the exposure existed long before the passage of the Employee Retirement Income Security Act (ERISA) in 1974. However, the Act created numerous additional liability exposures for individuals and companies that create and manage pension and welfare plans. The purpose of ERISA was to develop guidelines for administering such plans so that the interests of employee beneficiaries would be safeguarded. In effect, ERISA is designed to assure that those entitled to pensions and benefits are able to collect them.

Fiduciary liability insurance was designed to protect fiduciaries against liability resulting from their proper administration of company pension and welfare plans. These type of exposures are complicated and continually changing, which makes understanding and evaluating fiduciary liability insurance tricky.

This insurance CE course reviews ERISA and other laws and regulations that give rise to employment practices loss exposures. It then explores the nuances of fiduciary liability insurance, providing agents and brokers with practical ideas for properly structuring coverage.

Flood Insurance for Homeowners

Standard residential property policies exclude flood losses, due to their catastrophic nature. In response to an overall need for flood insurance, Congress passed the National Flood Insurance Act of 1968. This Act established the operation of a national program for providing this much-needed coverage. The National Flood Insurance Program (NFIP) is managed by the Federal Insurance Administration, an arm of the Federal Emergency Management Agency (FEMA). Homeowners desiring flood insurance must procure this coverage through the NFIP. This course provides an introduction to flood insurance, focusing on the standard coverage found in the NFIP's dwelling form. The main sections of this course concentrate on the general coverage provisions of this form.

Homeowners Insurance

This insurance CE course provides an introduction to homeowners insurance, focusing on the standard coverage developed for this line by Insurance Services Office, Inc. (ISO). Although it discusses each of the six homeowners forms, the chief focus is on the Homeowners 3 Special Form (HO 3) since this is the most commonly-used policy form. Explanations of key areas in which these six forms differ are also included. This course looks briefly at the historical development of residential property coverage, including residential package policies and the homeowners forms which first appeared in the 1950s. In addition, eligibility requirements and policy organization and format are reviewed. The remainder of this course focuses on the following HO 3 coverage form topics.

  • Property coverages, such as the dwelling, other structures, personal property, and loss of use
  • Covered perils for the dwelling, other structures, and personal property
  • General property exclusions
  • Property conditions
  • Liability coverages, including exclusions and conditions
  • Key homeowners endorsements
  • Loss scenarios are used throughout this analysis to facilitate understanding.

Homeowners: Key Endorsements

This insurance CE course, focusing on the major countrywide homeowners endorsements, is based primarily on the 2000 edition of the Insurance Services Office, Inc. (ISO) Homeowners 3 Special Form (HO 3), since this is one of the most commonly-used forms. Although many insurers use their own homeowners forms, most of these are patterned closely to the ISO forms because the ISO language is court tested, rates are easier to develop, and state approval processes are quickened. This course analyzes the majority of the countrywide endorsements in addition to the coverage form. The objectives for this course include an understanding of the following.

  1. Some of the key property coverage gaps in the homeowners policy and the property endorsements that can eliminate these gaps.
  2. Some of the key liability coverage gaps in the homeowners policy and the property endorsements that can eliminate these gaps.
  3. The exclusions and limitations for business-related losses under the homeowners policy and how the new home-based business endorsements can be used to cover these types of loss exposures.
  4. Restrictive endorsements that insurers may require.

Homeowners: Liability Coverages

This course focuses on the liability coverage (Section II) of the Homeowners 3—Special Form. It addresses many of the personal liability loss exposures that homeowners face. The two main areas—personal liability and medical payments to others—are described in detail. The objectives for this course include an understanding of the following.

  1. The basis of legal liability and the way in which homeowners insurance functions to protect insureds from the financial consequences of that liability.
  2. The concepts of bodily injury, property damage, occurrence, and damages, with detailed examples of each.
  3. Differentiation between personal liability and "medical payments to others" coverages.
  4. All of the various personal liability and medical payments exclusions.
  5. Additional liability coverages, such as claim expenses and damage to property of others.
  6. The ten conditions applicable to liability coverage

Homeowners: Property Coverages & Covered Perils

This course focuses primarily on the property insurance coverage afforded under the 2000 edition of the Insurance Services Office, Inc. (ISO) Homeowners 3 Special Form (HO 3), since this is one of the most commonly-used forms. Loss scenarios are used throughout this analysis to facilitate understanding. The objectives for this course include an understanding of the following.

  1. Overview and background of the homeowners program
  2. Differentiation of six ISO homeowners forms
  3. Eligibility requirements for the different homeowners forms
  4. Explanation of Coverage A (dwelling), Coverage B (other structures), Coverage C (personal property), Coverage D (loss of use), and additional property coverages
  5. Covered perils for the four basic property coverages ("Homeowners Covered Perils")

Homeowners: Property Exclusions & Conditions

The first part of this insurance CE course is composed of an analysis of property exclusions found in the 2000 edition of the Insurance Services Office, Inc. (ISO) Homeowners 3 Special Form (HO 3), and the second part is composed of an analysis of property conditions found in the form.

This course analyzes the exclusions applicable to various types of property (Section I) coverage. The property section coverages consist of the dwelling (Coverage A), other structures (Coverage B), personal property (Coverage C), and loss of use (Coverage D). The first nine exclusions apply to all four property coverages. The second set of exclusions applies only to the dwelling and other structures.

Upon completion of this course, you will have an understanding of the following:

  1. All 12 of the general property exclusions.
  2. All 18 of the conditions pertaining to property coverages.
  3. All 7 of the conditions pertaining to both property and liability coverages.

Insurance Law for P&C Professionals

This insurance CE course provides an overview of insurance laws relating to the property and casualty (P&C) insurance industry. Legal issues affect nearly every aspect of the insurance transaction and a solid grounding in these concepts assists the insurance professional in numerous ways, whether that person is an agent, broker, adjuster, or underwriter. The intended audience of this course is insurance professionals with a variety of experience who want to learn more about the legal aspects of property and casualty insurance.

The course begins with an explanation of how insurance policies conform to property law, initially focusing on the different types of property. The rights and titles to property, bailments, security interests in property, and valuation of damaged property are also discussed. The following chapter discusses legal liability—a concept that is crucial to a proper understanding of liability insurance. A large part of this section concentrates on the complex issue of negligence, including the four elements of negligence and defenses in a negligence suit.

Agency law is a key area when it comes to legal principles for P&C insurance professionals. The insurance transaction begins with the agent or broker, and defining what these terms mean is the logical first step in reviewing the concept of agency. Types of agency authority, categories of insurance agents, and the differences between agents and brokers are all reviewed. A discussion of the legal environment of underwriting follows, with an emphasis on the steps of the insurance underwriting process and the legal restrictions that underwriters face.

Following the underwriting discussion is a review of the legal environment of the claims adjusting process, which covers the types of adjusters, the insured's duties after a loss, the insurer's duties after a loss, the insurer's options in responding to the claim, the process of resolving the claim, and related legal issues. The course concludes with a review of key consumer laws, such as the Fair Credit Reporting Act, insurance consumer bill of rights laws that many jurisdictions have adopted, and fair claims settlement laws in general.

This course will equip the student to meet 6 educational objectives. These objectives include an understanding of the following.

Legal Principles Affecting the P&C Insurance Contract

This CE course provides an overview of legal principles as they apply to the property and casualty (P&C) insurance contract. Legal issues affect nearly every aspect of the insurance transaction and a solid grounding in these concepts assists the insurance professional in numerous ways, whether that person is an agent, broker, adjuster, or underwriter. The intended audience of this course is insurance professionals with a variety of experience who want to learn more about the legal aspects of property and casualty insurance transactions.

The course begins by discussing basic insurance concepts, including legal and financial definitions of insurance. This chapter provides an explanation of insurance terminology that will be particularly helpful for those fairly new to the insurance business. Sources of law governing the property and casualty insurance business are also examined, including statutory law, caselaw, and administrative law. An overview of insurance regulation follows, dealing with seminal court cases and legislative action affecting the P&C industry.

The course then shifts gears and deals with characteristics of contracts in general, applying insurance examples within the discussion. Note that most of the examples throughout this course deal with personal lines issues, with a smattering of smaller commercial account scenarios. A solid grounding in contract terminology is provided in this chapter. This discussion then drills down into the distinctive characteristics of insurance contracts and how these differ from contracts in general. Seven distinctive characteristics of insurance contracts are reviewed.

The anatomy of an insurance policy is also addressed, including a discussion of the declarations page, insuring agreement, exclusions, definitions, conditions, and endorsements. The course concludes with a discussion about several important rules of policy interpretation, such as the "plain meaning" rule and the challenges of construing words in a series.

Litigation Management

Designed for claims professionals, this insurance CE course offers concrete tactics and strategies to obtain and maintain quality legal services at minimum cost. Many of these strategies will also enhance the level of intelligent, professional advice you receive from attorneys. The course will give you the know-how you need to overcome a sense of vulnerability and exploitation when dealing with outside legal counsel.

This continuing education course will give you the information you need to successfully use your management skills to obtain better, faster, and less costly legal services. It can help you save money by extracting maximum value from your use of legal services. It is intended to be a practical reference for the active practitioner.

Miscellaneous Professional Liability

The miscellaneous professional liability policy is used to cover people and organizations with a professional liability exposure that is not addressed by a more specific policy form. While there is no standard miscellaneous professional liability (MPL) form, and certain provisions differ significantly from insurer to insurer, there are basic similarities addressed by this text. This continuing education course is divided into three parts. Chapter 2 covers the various exposures facing miscellaneous professionals, how they are underwritten, and how claims are controlled and managed. Chapter 3 discusses insurance coverage: coordination of miscellaneous professional liability insurance policies with commercial general liability policies; an overview of MPL policies and what is covered, including covered services, acts, organizations, persons, territory, damages, and defense costs; policy limits, deductibles, conditions, exclusions, and coverage trigger provisions. The final chapter in this course examines four professions that are often covered under miscellaneous professional liability insurance policies: travel agents, claims adjusters, seedsmen, and environmental consultants.

National Flood Insurance Program: What You Must Know

This course provides an introduction to flood insurance, focusing on the standard coverage found in the NFIP forms. It is predicated on the recommended outline provided by FEMA for flood insurance training for insurance agents. The course begins with an overview of the NFIP. It then discusses key areas such as flood maps and rating, general rules such as eligibility of the key flood forms, covered property and additional coverages provided under the forms, and the covered peril and other provisions. It concludes with a discussion of the claims handling process, the Flood Insurance Reform Act of 2004, and agent resources.

This course focuses on flood insurance, as provided through the National Flood Insurance Plan. The objectives for this course include providing the student an understanding of the following.

  1. The types of floods, national statistics, and loss control measures concerning this peril
  2. NFIP background and overview of the program
  3. Flood maps and basic rating provisions
  4. General rules including application procedures
  5. Types of flood policies and eligibility requirements for each
  6. Covered building property and covered personal property under the flood policy
  7. Additional coverages, such as debris removal and increased cost of compliance
  8. Covered perils and exclusions
  9. Valuation and coinsurance provisions
  10. Claims handling process
  11. Requirements of the Flood Insurance Reform Act of 2004

Personal Auto Insurance

This continuing education course provides an introduction to personal auto insurance, focusing on the standard coverage developed for this line by Insurance Services Office, Inc. (ISO). This standard coverage is provided by the 1998 edition of the Personal Auto Policy (PP 00 01), the most commonly used edition upon which many of the insurer forms are predicated.

This course looks briefly at the historical development of personal auto insurance, including an analysis of key rules, such as eligibility and use classifications. The majority of this course focuses on the coverages provided by the Personal Auto Policy (PAP), including the following.

  • Liability coverage (Part A), including the duty to defend provision and supplementary payments
  • Medical Payments coverage (Part B), including the insuring agreement and an analysis of each of the exclusions
  • Uninsured Motorists coverage (Part C), including a discussion of the "uninsured motor vehicle" definition
  • Physical Damage coverage (Part D), including an analysis of collision coverage and "other than collision" coverage
  • Duties After an Accident or Loss (Part E) conditions
  • General Provisions (Part F), which includes an analysis of each of the 12 conditions
  • Countrywide personal auto endorsements

Loss scenarios and examples are used throughout this analysis to facilitate understanding.

Personal Inland Marine Insurance

This intermediate level course provides an introduction to personal inland marine insurance, with emphasis on the filed coverage forms developed for this line by the American Association of Insurance Services (AAIS) and Insurance Services Office (ISO). The ISO forms discussed here are the new 2002 edition personal inland marine forms filed in various states during 2003 with effective dates during 2003 and 2004. The CE course begins by briefly examining the nature and evolution of inland marine insurance, discussing its general coverage features, and examining the gaps in homeowners coverage that can create a need for personal inland marine insurance. With that as a background, the course examines in detail the coverages available under standard personal inland marine insurance policies, or floaters. Within each category, the course examines the exposures, reviews their treatment under homeowners policies, discusses coverages in depth, and describes considerations relevant to underwriting and selling each particular type of personal inland marine insurance. Emphasis is placed on the coverages—such as jewelry coverage—that account for the most premium volume.

Personal Lines 101

This continuing education course provides an introduction to personal lines insurance, which concerns financial protection for individuals and families, as compared to commercial lines insurance which focuses on protection for businesses and corporations. Examples of personal lines policies include homeowners, personal auto, and motor home insurance.

This course is geared to individuals with little or no experience in the field of insurance. It begins with a general discussion about how insurance operates and how it is defined as well as providing some basic insurance terminology. The course also discusses contract principles and the distinctive characteristics of insurance contracts.

The course then looks at some big picture issues, such as the operations and practices of the insurance industry. This includes an overview of the role of the agent, the claims adjusting process, claims administration, and underwriting practices. This is followed by a discussion of insurance regulation, focusing on the role of the courts, statutory law, and the responsibilities of state insurance regulators.

The anatomy of an insurance policy is also reviewed, with discussions about declarations, covered perils, exclusions, definitions, conditions, and endorsements.

The course then shifts its focus to different types of personal lines insurance. The main attention is on homeowners insurance and the personal auto policy. The course concludes with shorter discussions about  personal umbrella, personal inland marine, watercraft, mobile home, motor home, dwelling, and farmowners insurance policies. The course does not cover life and health insurance.

Personal Lines Insurance Terms

Insurance professionals have developed a language of their own. This basic level CE course for those relatively new to the industry provides a compendium of common insurance and risk management terms used in the personal lines insurance. There are many unique terms used to describe risks, insurance coverages, and risk management techniques. Many everyday words also have special meanings within an insurance or risk management context. This continuing education course arranges common personal lines terms alphabetically into 19 sections. The course will provide the student with a better understanding of common personal lines terms to enable him or her to use appropriate and accurate terminology for personal lines business.

Personal Umbrella Insurance

This CE course provides an introduction to personal umbrella insurance. Because insurers use a wide variety of personal umbrella insurance forms, this course does not concentrate on one single form. Rather, it highlights the characteristics typical of personal umbrella forms in general, and it mentions many of the variations that appear in different policies.

Specifically, the course provides an overview of personal umbrella liability insurance, illustrates various ways of looking at the consumer needs that are addressed with personal umbrella insurance and explains why an umbrella is usually the best way to meet those needs. It also examines the structure of the personal umbrella policy and the specific coverages available. The course includes an overview of the personal umbrella market including underwriting, pricing, and selling umbrella policies.

Professional and Executive Liability: Exposures and Insurance Coverage

This course is designed to give a moderately experienced insurance person an overview of the legal liability exposures to which professionals (e.g., doctors, lawyers, accountants) and executives (e.g., directors and officers of corporations) are subject. The course also offers a summary of the provisions found within the different insurance policies that have been designed to cover these exposures. It concludes by discussing the distinctive loss control, underwriting, claims management, and marketing issues pertaining to these coverages.

Workers Compensation

This introductory level course is designed to provide detailed information on workers compensation and employers liability insurance. It begins with an introduction to workers compensation, explaining how the law has evolved from 1902 on. Today's state WC laws are examined, including who is covered and under what circumstances.

Next is the workers compensation policy itself. A main focus is on the National Council on Compensation (NCCI) standard workers compensation and employers liability policy form, which is used in the vast majority of states to cover this exposure.

There is an overview of the workers compensation marketplace-the various ways WC insurance is purchased in the states and alternatives to insurance.

The continuing education course also covers the ins and outs of workers compensation experience rating, how employee leasing affects workers compensation requirements, and how medical cost containment works to reduce WC insurance costs.